Orland Park, United States
11030 W 159th St
N/A
+1 8773605087
DeliveryIn-store shopping
Oil changeRepair services
Excellent customer service. I hit a pot hole yesterday which instantly flattened my tire. The BMW team had my tire replaced, alignment adjusted, and a thorough check of the entire car by the end of the business day. They even had the ability to drop off my car at my home as I was unable to pick it up. Thank you Patrick from BMW Roadside Assistance, Richard Pool and your hikers from Ziegler BMW Service center for all of your help. I had a seamless experience and I’m glad I purchased our car at Zeigler BMW.
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Had to buy a car in short notice due to an accident. Had done an internet search on CarGurus and contacted the dealership through that website. Immediately got a response from the dealer and an email from Zach Radecki. He was responsive to all of my email questions and set up an appointment based on my availability. When I arrived, he was ready with a vehicle to test drive and was an absolute pleasure to work with through the car buying experience. He was constantly hustling and helping to shorten my time at the dealer post deal and ensuring I had everything I needed when I left. I would call him a true advocate to ensure that both I and the dealer ended up in a good position as we finalized the deal. With other dealers, I have felt that what was talked about on email were changed when you get to a dealer, feeling others had used a bait and switch approach. Not here and not with Zach. They were true to their words and delivered what I expected in the deal. I know most don't like the car buying experience, but as I look at my experience this past weekend, both BMW of Orland Park and more specifically Zach Radecki were fantastic to work with. I would recommend this dealership and specifically Zach for your car buying needs...and I drove from the far north shore of Chicago (almost 1 hour drive) to complete this deal! Thank You BMW and Thank You Zach!
We had a great experience at BMW of Orland Park. Sam P helped us order a car then purchase the car. He was extremely helpful along with his co workers, Damien and the finance manager. Sam was amazing. He kept us informed throughout the entire process. I would definitely recommend Sam and his crew for your new or used car purchases ️
Could not be happier with the car or purchase experience at BMW of Orland Park. I felt great level of professionalism and attention to my requests from the very first interaction. Thank you!
Amazing experience overall. Special shout-out to Don & Dennis in parts to accommodate my scenario. Jason in service did an excellent job. Vince, the technician, is extremely courteous and listens to his customers. Goes over and beyond to make sure you’re fully satisfied with the work being done. I’ll surely be back!!
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