Orland Park, United States
13131 South La Grange Road
N/A
+1 7084037733
I've had two kids go through the program and while the content and training is very well done the office staff is less than professional. Don't expect anything but attitude from the evening office staff. Rude, condescending and accusatory. **Updated: the owner of the business called me immediately following the above incident and could not have been nicer, apologetic, or more helpful. I appreciate the timely response and frankly the help solving the issue I first called about.
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My son had a wonderful experience at Excel. Mr. Churms was engaging in the classroom and patient and encouraging with my timid driver behind the wheel. Mr. Churms gave my son the knowledge and confidence needed to pass his driving exam. Thank you!
I highly recommend Excel Driving School. With most places not offering behind the wheel due to Covid, my daughter was on a limited timeline to get her license before her permit expired. Mr. Churms was very accommodating and helpful with scheduling her drive days, and she was able to finish and get her drivers license in time!! He was a lifesaver and my daughter was very happy! Thank you Mr Churms and Excel!!
In the onset of covid - Excel Driving School was very accommodating. Communications was spot on, for me and my son. Mr. Churms is the best and again, communicated with his availability and did his very best to fit us into his schedule, but as an instructor assistant in my son's driving experience - THANK YOU!
Excel Driving School Administration have been a nightmare to deal with. Rude as can be, refused to help facilitate scheduling makeup classes, then threatened to drop my son and make him start the program over for missing class due to a family emergency. When I called to figure out how to reschedule the makeup, I was met with the central office manager screaming and yelling at first my husband, then me. This lady refused to provide her name, refused to let me talk to a supervisor and literally YELLED, “I am the boss”. I requested to speak with the owner since she was so unprofessional and rude and was promised a call back from Kim, who never called. The conversation was beyond unprofessional and shocking how she addressed my husband and I. Needless to say, we’re searching out a new school to complete classes which is unfortunate since he a was halfway through this program. Just AWFUL people to deal with. She told me the Orland Excel is closing soon. Not a shocker especially given this latest experience. Plus, my son hasn’t been able to schedule 1 single driving session to date of 8 hours needed. Teacher has had questionable behavior in class and by text which we tried to overlook until this latest interaction with the administrative staff. All around a miserable experience. Go elsewhere and save your child the waste of time and yourself the aggravation of dealing with inappropriately irate, unprofessional people at Excel’s central office.
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