Orland Park, United States
15845 S Harlem Ave
N/A
+1 7087814485
Wheelchair-accessible entrance
Filed an insurance claim for broken screen on my phone and this was the place to take it to. They said they were able to replace the screen but it would no longer charge on a wireless charger and the motherboard was damaged so it would void the warranty. I was told they could not complete the claim and I would not be charged. They put the cracked screen back on and sent me on my way. When I went to file a claim to replace my phone, they had listed my original claim as completed and my card was charged. Will not waste my time getting any other repairs here since they want to charge me for not repairing anything.
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This is now my go-to place if I ever need tech repairs! They were fast, efficient, and the quality of service was everything I could've asked for. They walked me through everything they were going to do to diagnose the damage and then repair it. And the cost of their services wasn't pricey at all! Thank you so much and keep up the amazing work!
Great customer service. Better prices than the place down the street. No sense in not bringing your device here if you need repairs.
Brought my laptop for repair. They said it was the battery. They replaced the battery with no luck. They said it was not repairable. Took it to Geek Squad. It was a bad power cord. Then recently, I brought my cell phone for repair. They said it was the charging port and needed my phone until the following day. I followed up the next day, no one had even looked at my phone. I asked why they kept it a day for nothing and they had no response. I honestly don't think they fix anything there. I would give them 0 stars if it allowed me to. Very unprofessional. Both visits were a total waste of my time. I would NOT recommend them. If fact, I would impore you to go somewhere competent for your repairs.
I came into the store with my friend whose phone had been hacked. Joe was very patient and helpful in trying to diagnose and fix the problem. He went through all the issues we had, and had an answer or recommendation for everything. It was really nice to have a tech company give really good customer service after getting the runaround at all the big chain stores.
Deli
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