Farmington, United States
1 Carrier Pl
N/A
+1 8606743000
Wheelchair-accessible entrance
Our condominium building has 2 Otis elevators, one has been down since July, 2019. Our local Otis representatives agreed to discount the repairs, but any percentage off of nothing is nothing. We have 11 stories with elderly on the highest floors. Additionally, we have paid for a maintenance agreement that doesn’t seem to be worth the paper it is written on. We have had a consultant review for compliance on Otis’ end. Otis has been negligent in their duties. Unfortunately, we are not the Empire State Building, therefore can not get a straight answer from anyone. SHAMEFUL!
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OTIS tricked me into agreeing on a previous contract on a building I purchased. They would not let me out of it and it is for 5 years. You pay a fee for nothing and their customer service is terrible.
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