Hickory, United States
1234 S Center St
N/A
+1 8283284012
In-store shopping
Oil changeRepair services
Came by the Volvo side today to look at a 16 renegade. I bought my primary car from paramount and had a good experience there. Today however, they had a 16 renegade with 112k miles prices for 3k more than a 2017 with 70k miles at a competitor down the street. In an effort to stay with paramount, I spoke with a salesman. The salesman basically told me they could not help, be competitive, best or even match a competitor. I said I wanted to stay with Paramount and was met, basically, with an oh well. Gotcha, will take current and future business elsewhere.
like
I recently purchased a used 2019 Jeep Cherokee Overland 4x4 from Ernie Masche. Ernie worked with me via text message and email throughout the week and we were able to agree on a great deal, that made us both happy. I drove the few hours to get there to test drive the jeep and sign the final paperwork. Ernie greeted me at the door with a water, asked how my drive was, then proceeded to lead me straight to the awaiting jeep, which was parked out front. After the test drive, I proceeded to complete the financing paperwork with Parker. Everything went super smooth and Ernie even had my jeep setup to be delivered on the day and time of my choosing. TOP NOTCH SERVICE. I would highly recommend Ernie. I was in and out of the dealership in under 1.5 hours. Couldn't be more impressed. Thank you, Ernie!
I found Paramount's used car listing on Car Guru and sent a request for more info. The response time was very quick, nice and efficient. Butch is the one who responded to me and he is one of the nicest people you will ever meet. Every thing he said he would do, he met and then some. We drove 2.5 hours to test drive the car and found everyone at the dealership to be over the top with helpfulness, kindness, and friendliness. They were very efficient so the transaction didn't take up so much of our day and everyone was very willing to work out a deal. If you are looking online for your next car you should check with Butch at Paramount in Hickory NC.
I was told the credit check being ran would only run through a couple of lenders. I checked my credit the next day and I had 7 new hard inquiries without my consent.
Pleasant folks in the service dept. Was taken care of right away and the car was serviced quickly, didn't have to wait very long at all. Will definitely be back.
We have bought three vehicles from this group. The first two were new Hyundai Velosters, with one from the Hickory location and one from the Valdese location. About a year and a half ago we traded the second car in for a 2015 used Mustang. She had previously used the Hickory location for all services. After using the Valdese location we were left very disappointed in the lack of customer care. We notified Paramount Group with no response from them. We took the Mustang to a detail shop to shine up the paint. They sold us a car that had been repainted without informing us of this fact. And they can not tell me that as car guys they were not aware. We went to the dealership to speak with the sales manager. Not sure who is the manager as he opted to not come out and talk to us. Instead he sent Mark, who towed the company line and gave me a BS story about maybe being a warranty repaint. He did do a thickness check and found one quarter panel was double the thickness of the factory paint. Claimed it would be no issue for a buyer or if trading in. I really hate being lied to. The Valdese store will not get anymore of my business in the future. And honestly, we will probably only use Paramount Group to look at vehicles prior to purchasing elsewhere. With the exception of the first purchase we made and the Hickory service group, the experience has been miserable.
Purchased a 2019 VW Atlas from salesman Ernie Masche. He is an extremely nice, patient and knowledgeable professional that made the car buying experience enjoyable! During the (2) week period of shopping/test driving several different makes & models, Ernie allocated whatever time was needed to answer questions and demonstrate features. He did follow up with us, but not once during the entire process did Ernie use the “high pressure” sales tactics which never results in a good experience or repeat business! I rarely take time to write a good review, but if Paramount has a vehicle you are interested in purchasing, give Ernie Masche an opportunity to earn your business. We are happy with purchase price and buying experience! Ernie will be my first contact when we are ready to buy another vehicle!
Deli
The best companies in the category 'Deli'
In-store shoppingOil changeRepair services