Pembroke Pines, United States
9984 Pines Blvd
N/A
+19544317665
We had used Suburban Pools at Pines & Palm for over 20 years and their people were always super nice and had good knowledge, Suburban always had a full stock of chemicals and accessories (Thank you, Henry!). Suburban was recently sold to poolworx and it is exactly the opposite of what it was. A few months ago I called about wanting to add a Pool Heater and it took them almost two weeks to respond. I figured they weren't interested and someone else got the business. And a few weeks ago we went for water testing and it needed Calcium Chloride and they told us to go to Walmart since they had none. and finally today we again went for water testing and Liquid Chlorine and they said they had none, come back on Monday. Imagine a Pool Store with no Chlorine. This is like a Ribs Restaurant with no Ribs! We are done forever. There are other pool Stores in our neighborhood. I can also get all of the chemicals cheaper on Amazon and Walmart but we liked supporting local businesses. I doubt poolworx will last long at all.
like
Good staff but this place has gone way downhill since Suburban days. Typically out of stock, even after the renovation. And I had to post the curtailed hours!
The only reason I'm giving two stars is because the young dude at the front desk was friendly and knowledgeable. Aside from that this place looks pretty run down. Noticed there was 3 guys in the back office that didn't offer any help until I waited about 10 minutes. Also saw a sign that says covid 19 precautions observed and masks required but none of the 3 guys had masks on. Not coming back here. I'll drive another 5 minutes to go to pinch a penny.
Very helpful, I came here for help with my pool after the service I was using did nothing.
This place is ok moreso if you have toddlers too small for Chuck E. Cheese. It's \mostly\ bounce house type things (about 6) and a few games, but that's really it. They do have prizes you can get for tickets too. The only thing is that the bounce houses feel super deflated and a little unstable.
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