Phoenix, United States
1815 W Crest Ln
N/A
+1 6237805755
Wheelchair-accessible entrance
Courteous staff. Quick response time of monitoring company. I am not in a contract and bought my equipment from them around seven years ago. Service calls have been taken care of quickly, and they are helpful over the phone as well. I believe the negative reviews are associated with a different company as the one listed here always answers the phone, and we had never had any issues.
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I have been with other alarm companies and none come close to the service we received from day one. The install was fast and professional and tailored to my needs. It’s been a few years now and the customer service and monitoring is second to none!!! Thanks AAA for all your hard work!
Great Company! This is a small locally owned Company, not AAA the huge conglomerate. Very personable and professional.
I just received a threat in the mail from AAA that they're turning me over to collections. They are failing to honor a 'free month' to sign a 1-year contract along with honoring a 25% discount off of a 500 repair bill. And now attempting to force a 2-month cancellation fee. I've been with Safeguard since 2014. They 'Were' a family owned business but were purchased by a Calif company years ago. Now purchased 'or merged' with AAA. They have poor service response time, no one manning the phones, and for whatever reason unable to correct the system issues that caused repeated false alarms and dropped sensor reads. I've paid so much money over the years to address service, replacement devices, repeaters, maintenance contracts, and replacement batteries. I needed to change companies. Wanting security and feeling safe are not what you can expect from this organization. I'll be contacting the Attorney General's Office and the BBB to file a complaint. This is corporate harassment. I do humbly apologize as the confusion rests with your company having a very similar name to AAA who merged or bought Safeguard. My comments about your company are withdrawn. And I am sorry. I'm surprised that there aren't trademark issues for your company.
My commercial account recently transferred to AAA, within just a week I had the worst experience. I am switching to another alarm company. Just to talk to someone you have to wait 45mins and you will get transferred to another person, who will ask you same questions all over. Worst EVER
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