Phoenix, United States
7007 W Indian School Rd
N/A
+18559308142
I wish I could give zero stars. Worst staff ever. Never have I had to encounter such unprofessional staff that are no help. Always have an attitude and making assumptions before even asking for your name to open your account. Oh and they neverrrrr answer that office phone, always have to go hunt them down. With this complex be sure to keep everything they give you on file. Every notice everything you sign. I would never recommend. Whatever you do, DO NOT lease with them or the Heers Management complex. The worst!!
like
Called them about this twice now , 1st time they NEVER came to fix it. Now I have to live like this everytime it rains? Dont come rent here there not fixing this.
My family have been a resident of their apartment for three years now. Everything is good, the surroundings, the amenities and even the price, its much cheeper. But when it somes to their staff or employees, I would definitely agree to everyone who's saying they are rude and they will not treat you nice. Just today I went to their office to confirm the notice of intent to terminate that we received. Stating that we haven't paid our rental fee yet for the month, which I definitely did using my personal check and they even deducted it already in my personal check, and take note this is not the first time it happens to us but this is the third. So i went to the office to clarrify their mistakes and just to experience the rudeness of their employees. They told me to pay the late charges and that is already on their system, they just want me to be back on the next business day to deal with my problem. They should have dealt with their problem or mistakes in a professional manner. They should have said sorry and will do something about it, but instead I was treated with disrespect, I wasn't expecting that. If you want to be respected make sure you show respect to your residents complaining about your own mistakes. I guess this is going to be our last contract staying in this apartment base from what we have experienced. Not to mention, if you are a resident of this apartment, your phone call to the office will never be answered even though it says they are busy which is not, based from my experiences. Hopefully no one will experience the wrong treatment of their staff to anyone anymore.
I was just fina rent here until I seen all these post ugh How can y’all continue to apologize to your tenants but haven’t did anything to fix the problem???i have seen every tenant speak horribly about y’all representatives so it has to be some truth to it & I can clearly see why you guys are not even a 3 on your rating! I really hope you guys start firing or training your representatives to be more kind because the tenants is the reason y’all get a check ️
I am a tenant at Del Mar Terrace apartment. This place is the worst place to rent from. Nothing is updated they have issues with roaches. But the worse thing is having to deal with some of the disrespectful employees that work in the office. I was told one-thing by one of the girls and than accuses of lying by 3 others that they were verbally abusive. They stated if I was not happy to leave. They will find ways to not honor offers for lease renewal. Save your money and find somewhere that will value you as a tenant. Everything about this place sucks starting with the dummies that work at the office..
Deli
The best companies in the category 'Deli'