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Interior Logic Group

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Phoenix, United States

interiorlogicgroup.com
Building materials supplier· Building materials store· Home builder· Carpet store· Professional services

Interior Logic Group Reviews | Rating 2.6 out of 5 stars (4 reviews)

Interior Logic Group is located in Phoenix, United States on 4323 E Cotton Center Blvd. Interior Logic Group is rated 2.6 out of 5 in the category building materials supplier in United States.

Address

4323 E Cotton Center Blvd

Phone

+1 4809671002

Accessibility

Wheelchair-accessible entrance

Open hours

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M

M E

Like many other reviews, the contracts they have with new builds and warranty work are frustrating and disappointing, resulting in wasted time, work-hours, and money. Multiple employees have been out over the course of at least 5 months. Like others, they keep asking and evaluating, taking pictures, etc. Like others, they don't show up when they are supposed to, they do show up when it hasn't been communicated, and they never actually fix anything. Like others, SEVERAL days of work have been missed in order to accommodate them. And, if they are being provided with correct personal protective equipment during this pandemic (which all employers really should be providing), then they are not using it--risking the lives of the inhabitants of many households. In addition, many of them need interpersonal skills, common courtesy, and common sense. Dealing with this company is exhausting and taxing, and still nothing is fixed. It is clear that there is zero expectation of decent or quality work from their employees. Sad for all the people who work so hard to build a new home for their families, and have not received what they paid for--at all. But, like one employee said, he just gets paid hourly...I'm sure all the direction for this consistent behavior comes from the top.

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Dana Nava

Unfortunately I have no control in choosing this company to fix my hollow and loose tile, as Pulte has a contract with them. I hope Pulte strongly reconsiders their contract. Since June of this year, this company has wasted my time on 5 different occasions. You read that right folks. 5. First time they completely no showed & then later said they had a last minute meeting that ran over. 2nd time a tech came out to “evaluate” tiles. I was under the expectation they were going to actually fix them. Tech ended up finding about 16 tiles that needed to be fixed. 3rd time they sent another tech out to evaluate & I informed them someone had already done that. This tech ended up finding 23 tiles that needed to be fixed. 4th time, it was confirmed this company had ordered the tile & grout to complete the job & I had the appointment schedule a month in advance. Time frame given was 8-4pm & finally around 10am I called my customer service manager at Pulte & after he made some calls, this company flat out said sorry looks like it not happening today. 5th time, they showed up late at 12:30pm when we were supposed to be first stop of the day at 8am, with THE WRONG TILE. They tried to give excuse they needed to reschedule and they had to order tile & we said no. Tile was already ordered per your manager. They drove back to shop only to come back to my house AGAIN with the wrong tile. I’ve called this company multiple times to get to the bottom of this. They never answer. Instead you are connected to answering machine and they have yet to return my calls. I want my tiles fixed correctly or give me my 18K back. I am seriously considering filing a suit against this company if this problem isn’t resolved soon.

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Pedro Ordinola

Amazing. I would go there every time. Very helpful.

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Sophia Lastra

They Are very professional and Made designing our Home a Breeze Great Prices and Lots of options!!

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