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Pioneer Bookstore

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Hayward, United States

bkstr.com
Book store· Books wholesaler· Christian book store· Bookstores

Pioneer Bookstore Reviews | Rating 3.6 out of 5 stars (5 reviews)

Pioneer Bookstore is located in Hayward, United States on 25976 Carlos Bee Blvd. Pioneer Bookstore is rated 3.6 out of 5 in the category book store in United States.

Address

25976 Carlos Bee Blvd

Price range

$$

Phone

+1 5108853507

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible lift

Open hours

...
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A

Anza

This incident happened on 1/6/2020. I called at 12:44pm and asked if my books were ready and was told they were ready to be picked up. I arrived at the bookstore with my order number and got told by the lady in the front that my books were not here and they would not arrive until Thursday. I was confused because the person I talked to on the phone said my books were ready. I left the bookstore and called the manager. I was transferred to the same person I spoke to earlier and told her my situation. She transferred me to the manager, Michelle, and she told me that my books were ready and that the associates did not check right. It was a good thing I did not leave the campus because I would had to make two trips. Just putting this message out to the students so that they don't make two trips or get wrong information. Make sure you speak to a manager because some associates make mistakes and you can't trust their word sometimes. I got my books but it's very discouraging when someone gives you the wrong response.

E

Emely M

One star because the two girls in the front were helpful and nice . Rented a book from here in the beginning of the semester & came in today to return but staff refused to accept it. They said that there’s to much writing on the book. Told them I got the book like that & that I barely used it & I didn't write on it but they didn’t believed me. I told them it’s their fault for not checking all the books to make sure there’s nothing written on them before selling. There’s other books with writing on them. They told me I had to pay or it will go towards collection. Does it really ? Spoke to manager & explained again (which I did about 3 times to different staff) and told them that is not fair because staff didn’t warned me that it’s non returnable. Didn’t want to pay to buy it. Manager said that it’s not their staff fault but mines ??? I rented the book for 25 & now spent 8 to pay to own it. Really upset & mad about this! Never had this experience before but now I won’t be buying or renting books from here. Will tell friends & family not to purchase & to be careful if they do want to. I think when it comes to buying books from here , It’s a scam. Really want my back. Unfair....

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Andrew Ahern

Has printed signs saying Google hours are incorrect. Why would you go through the effort of printing a piece paper but not simply changing your online hours? This is basic business stuff. Seriously, why intentionally have the wrong hours? Google makes it stupidly simple to \own\ your posted business info

J

James Cook

All of the in store workers are fantastic and as helpful as possible but it's clear that there is someone in administration or management who has no interest in helping the students find their books. The organization system changes every few years for no discernable reason, and sometimes professors don't order textbooks for the bookstore, and don t give a disclaimer that it isn't there. Overall the experience is annoying and unhelpful especially considering the premium that students pay for these books

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Debie Viswo

They sell tech items such as ipad, Mac with about 20-25% markup. Outisde it was for 329 and they are selling for 400 128 GB Wifi Ipad. Given they know students cant spend there tech device dollors(250 voucher) anywhere else, they charge huge more for every tech device you buy from here. .

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