Plainville, United States
10 New Britain Ave
$$$
+1 8605178073
N/A
Great experience with the GM Tim, Pete who installed a hitch and Chantale at the front. The service was super fast and the staff was extremely friendly and knowledgeable. Their prices were great too. Highly recommend.
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Great location! It would be nice if more then 1 employee working the whole floor.
After reading several reviews I was skeptical about booking a truck here. My experience was AMAZING!!! Upon arriving a you g man in the parking lot who was disinfecting trucks directed me to the front door for check in. Inside the place was very clean, spacious and well organized. No line, I was the only person checking in. Rob at the counter was super friendly explained everything to me and all was super smooth. My truck vas very clean and it actually smelled good. My experience from point A to point B all was A
Very poor customer service. Bounce you around through 10 min process just to put you on hold for an hour & then mysteriously disconnect you. Mind you it was a Sunday & happened 4xs. Yes they are open from 8a - 5p Sundays. Finally get through & she tells you she is transferring you to reservations & yet 5th time disconnected. Would not recommend & the woman who works in the Plainville office needs to consider a career change. Zero people skills, snappy & rude. Sorry lady, Just trying to rent from YOUR facility.
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