Pocono Lake, United States
602 PA-940
N/A
+1 5706464107
In-store shopping
Wheelchair-accessible car park
Wonderful experience. Needed to exchange one pair of skis, buy another pair, and rent skis for my kids. The guy who helped me was incredibly patient and helpful. He also gave me a great deal and stayed open late to help me out. Extremely pleased!! Thanks!!!
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Excellent selection of all you need.
This is not an average review or some bs, paid for promo. My family came in from out of state and we needed skis tuned up. We came in very late and they were closing in 20 minutes. They took my information and as I was waiting for my friends renting skis, I was approached by an employee (not knowing anything about this person), he asked if I needed anything, why I was in the store, needed any help etc. I explained we had stopped in and just dropped skis for a tune and he immediately told me he would go take a look at them (moving past closing time). This super sweet lady was meanwhile helping all the customers in the store with great efficiency and unusual thoughtful helpfulness. As the gentleman went in the back to work on my skis, the lady and my friends and I got into a conversation. She explained their family history in business being year round and the transformation that takes place each season, the passion they have for providing superior service and making connections with every customer. We learned the two were husband and wife and part of the family enterprise. They were so sincere and clearly made an impression on me. I have a personally high standard of service and demand the best. I never write reviews but was so blown away by this couple and their family’s business acumen and service provision it would have been selfish of me to not write of their overwhelmingly beautiful setup and care that was given to every customer including myself as we spent time in their store. This world needs more family business owners like these, Josh and his wife (so sorry I forgot your name️) and their family. They are what makes this country great and reminds me of how humans can still make an impact when they aren’t necessarily trying just by doing what’s right and working hard to go the extra mile. Highly recommend Pocono Boat House!!!
The owners were wonderful! So kind and helpful! Their little dog Rosie was so sweet and playful. My kids saw this giant tadpole in with the minnows and asked about it. The owner came over and told us about them and asked if we wanted to take one home. It was so neat! We will have to post pics of them when they turn into giant frogs!!! Thanks again :)
Very helpful and great prices
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In-store shopping