Pottstown, United States
1149 Glasgow St
N/A
+18007635987
I would like to do this. It sounds like a good experience as long as weather permitting. It sounds like if you pay money upfront then are canceled you don't get refunded other than that I would love to do it.
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Was a great experience. Not as scary as it would seem. Easy take off and easy landing great photos and staff was amazing. Our pilot was Stan and he was awesome. Thanks for the flight. A little pricey but worth it if u have the money to spend.
I tried to surprise my wife ahead of time for our anniversary with this, but unfortunately the guy on the phone completely boned me, even after I was reassured that “HOT AIR BALLOON RIDE” wouldn’t be on my card statement. I should’ve just paid by check- at least know what you’re talking about when attempting to meet customer demands, thanks. Really let the air out of my balloon. Pun intended.
After having booked a hot air balloon for Sunday Aug. 16th, 2020. I contacted the company on Thursday Aug. 13th at around 9:40am, wanting to re-schedule for Sat. Aug. 15th or any other day prior to Sunday because, according to the weather forecast, it was going to rain Sunday. I was going to propose to my girlfriend on that day. I spoke with Taylor, I believe, who strongly advised me NOT to reschedule for Sat. and to keep my original reservation. The day of, Neil called me at around 12:30pm, canceling the flight which was scheduled for 6:00pm. I was told to be on the lookout for further updates, to which nobody reach out other than to remind me that they’ll be keeping 15% of my money (150). After no updates, There was no rain, I was unable to propose to my girlfriend, the sun even came out, and they kept my money. Following these conditions, I feel as this was a very malicious and strictly calculated scam they practiced on me. I am requesting for the refund of 150 they kept from me. Services were not provided. I have kindly contacted the company with proposition on a civil resolution but they haven’t intended to cooperate. I requested to converse with the manager, they refused to even passed me on, and said the manager shall call. The manager never did.
Amazing experience definitely going back for a other great time tanks guys
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