Puyallup, United States
11201 88th Ave E Suite 230
N/A
+1 2535390246
Great company, great communication. I have nothing but good things to say. Thank you very much for your services!!!
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We hired McDonald and Associates to help us locate family. We provided the information and were told we would get results back in two weeks. Three weeks later we received a eport.\ The report were results from basic searches most people can conduct on the internet. They mentioned a family name and said it may or may not be a relative. Nobody from the firm attempted to confirm the information. We ended paying a lot of money for little to no investigative work, just data from a records check and standard court filings. When we made contact to negotiate a better resolution, we received no response. Rebuttal to Response from owner: First and foremost I would strongly suggest you edit your formal response and exclude the facts you referenced about my specific investigation. Mentioning investigation specifics in such a public forum brings to question your professionalism, integrity and ethics. It also violates section 8 of the signed agreement. This public forum was utilized when you stopped responding when I sent correspondence asking for a negotiated settlement based on the questionable number of hours for the investigation. Utilizing an entire bank of pre-paid hours, to tell us nothing could be found, was questionable. I am hoping this public forum can be used by others when determining which business/company they choose to have a business relationship. I do hope others have a better experience with your company. I am not pleased.
Whenever I send a request to McDonald & Associates, I always get an immediate response and thank you for our business. Their investigations are thorough and their reports are well written and precise in the details. We have had other investigators who got \caught\, not so with McDonald & Associates. They are very cordial and pleasant to deal with and strive to do the best job we need them to do.
I use McDonald & Associates to investigate fraudulent insurance claims. They do a very good job and have been around forever. If you want investigators with a proven track record and lots of experience, these are the guys.
Great team of professionals to work with and they were even able to assist with a case in South America.
Professional, responsive, and effective.
Deli
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