Round Rock, United States
9 Applegate Cir #9417
N/A
+1 5122550440
When my wife called to set up an appointment the lady she spoke to had my wife measure the piano to verify if they would be able to work on it. When she came out and saw the piano, a Baldwin upright, we found out that unfortunately for us our piano will have to wait a little longer before it is tuned as it is not a type they prefer to work on. We did need them to call us back over a billing misunderstanding and they did so that day and we resolved our concern with them. I was glad to see a company that stood behind their good name and wanted to make things right with the customer.
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She is well trained in her field studying piano making in Germany for 6 years. So when she came for a tuning for my piano that I didn't know much about since I bought it from a German thrift shop only because it had a good sound, but out of tune, she told me that mine was about 100 years old since it had less keys then present day pianos. She tuned by ear and spent 2 hrs because she said it was never tuned before. She's very knowledgeable in her field.
Absolutely the best Steinway rebuilders in Central Texas, bar none.
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