Redmond, United States
8005 161st Avenue Northeast
N/A
+14258951997
We bought a gas fireplace from Aqua Quip and had a good experience with the sales person, gas installer, electricians and part replacement guy. The installation took place much sooner than what we've expected and all installers showed up one after another in a very coordinated manner. One of the fireplace parts had rust on it which we didn't have a problem with, but Aqua Quip ordered a replacement anyway at no cost. Their price was the same as everyone else's (we got several bids), but they were the only ones who had an option of contemporary looking insert with stones and crystals inside as opposed to wood.
like
This company does it right - they have great people who are helpful, attentive, and most importantly, knowledgeable about their products. We have a hot tub we bought from them and the in store team has been great to work with. Highly recommend this company for anyone who is interested in working with true professionals -
We’ve now had our hot tub about a year and a half. We’ve had several major issues with it. We even purchased one that was low maintenance. Customer service for getting repairs is very difficult. I had to talk to 3 different people today to set up an appointment for repair which is three weeks away. When purchasing a hot tub I would highly recommend asking what their service department is like. I’m very disappointed that three weeks on a maintenance seems to be the normal for them.
I just bought my first hot tub from Aqua Quip and I couldn't be happier. Yes, things were a bit slower due to Covid, but my salesperson Aaron Bates was top notch. I don't think there is probably much he doesn't know about hot tub and he was patient and helpful as we made the choice for our family. Once we committed, Aaron kept in good communication, responded at any time when I had an inquiry and was always there to help. Once everything was installed, there were a couple minor problems and Aaron stepped up again and helped me solve them quickly and without a service call. I can't say enough about how great Aaron was during the whole process (And no he hasn't paid me or even really asked me to do this - I am just that impressed with him.) I was very happy with my Aqua Quip experience overall and am learning to enjoy the process around managing spa chemicals (hah).
Workers were very helpful and knowledgeable!
Deli
The best companies in the category 'Deli'