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Red Cedar Portable Buildings - Old Hickory Buildings

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Rice Lake, United States

oldhickorywi.com
Shed builderCarport and pergola builder· Shed builder· Carport and pergola builder

Red Cedar Portable Buildings - Old Hickory Buildings Reviews | Rating 3.8 out of 5 stars (5 reviews)

Red Cedar Portable Buildings - Old Hickory Buildings is located in Rice Lake, United States on 1660 20 1/2 St. Red Cedar Portable Buildings - Old Hickory Buildings is rated 3.8 out of 5 in the category shed buildercarport and pergola builder in United States.

Address

1660 20 1/2 St

Phone

+1 7152962370

Open hours

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A

amanda norlin

On July 8th we ordered a shed and was informed it would take 6 weeks to build. When 6 weeks had come and we didn’t have our shed I called and was informed it would be 7 weeks. I then had to call back at 7 weeks and was told it would take 8 weeks. At 8 weeks I had to call back and was told the same thing... it would be another week and you’ll have it at 9 weeks. Finally at 9 weeks the same thing happened. Still no shed so I had to call back again and was told the same thing, you’ll have your shed by the end of next week. Finally at that 10 weeks our shed was delivered. What’s the most frustrating is two things no one ever reached out to update us. I had to hunt down the right person to call and they couldn’t even give accurate information or a correct eta. At first our sales representative was the one providing updates and she had even mentioned it was hard to get an update and said I might have better luck. That’s when I started to call on my own. I first called corporate. They provided a name and number for an individual out of the Cumberland WI shop and I called. That gentleman told me to call one of the drivers. Both of these guys I talked to always said I donno. I think and next week you’ll have it. When you work in customer service and have customers overpaying for sheds you would think customer service and communication would be better but no. I called the district manager and left two messages wanting to share the experience we had. I still have yet to get a call back. I will never recommend Old Hickory Buildings & Sheds to anyone! On a plus we finally have our shed and it’s great quality. Also our sales representative at the company we ordered from was truly amazing!

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Robert Wetmore

Delivery was to be at 6 to 8 weeks. After multiple calls, finaly delivered at 11 weeks. Door surface cosmetic damage, trim work incorrectly applied, sealer paint coat minimal at best. The quality of product by this company has deteriorated. I purchased a building from them 5 years ago with NO complaints. NEVER AGAIN

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Philip Novak

Very strong and quality built

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steve heynssens

Finally fixed my shed

M

Mark Cornell

Dennis is great we bought 2 buildings and no complaints!

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