North Las Vegas, United States
4120 E Craig Rd
N/A
+18559755959
I took my bike in for it’s first service (600 miles). Very excellent customer service and super helpful service department, I really appreciate Mike’s help getting the first service done on my 2018 Yamaha MT-10. If There’s something that needs to be worked on my bike, I’m definitely taking it again to this place.
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Priced matched a new turbo s4 from a great deal in AZ without hesitation after closing on a Saturday. You cant beat that kind of service. I'll be buying my new machine from them.
I would have given five stars but... their bank they choose to do business with is shady. I bought a DRZ with them. The buying experience was great; sales people were great. The price was a tad high. I am surprise their in house finance company is so bad though. Its a company called synchrony bank. Basically I have made every single payment to the bank, but for whatever reason synchrony is not recognizing my payments. I have statements to prove they are receiving my payments. Since the bank is not recognizing my payments they continue to apply late fees to my account. Come here and buy your toys, but do not use their in house finance company (synchrony bank). Bring your own finance company.
I can't say enough great things about Ethan and the rest of the team! They made the first time buying experience an excellent one buy answering any and all questions we had and being very knowledgeable. Everybody was great to talk to and work with, you won't have a better experience anywhere else!
The staff has always been friendly and helpful. The service and parts department crew are top notch!
So, I had virtually a brand new side by side which I purchased from another RideNow in town. At 23 miles the engine seized up. I called the store where I purchased it and it was not a pleasant experience. I was made to feel it was something I had done to cause this issue. However, everyone I spoke with said at 23 miles, mind you I only had it on 1 ride and it seized on the second and the first was a trail ride, this should never have happened. I was turned on to the crew at RideNow Craig and let me tell you what, my mind was completely put at ease. Dominic, the service manager, never even mentioned the fact of it being my fault and simply said he’d look into it and handle it. I took my car to him and he was tearing into it the next day. I had an explanation and proof it was a manufacturing quality control issue. In fact, he downloaded my computer and basically laughed at how little the car was pushed. Thankfully they had a new motor in their warehouse in LV and the car was like brand new within a week, with daily updates. Thankfully, thanks to Dominic and John, their investigation in to this revealed the manufacturing issue and it was 100% covered by the warranty. Not sure what would’ve been the outcome if I had taken it to the other store. So needless to say, this experience was OUTSTANDING and I will be using their shop whenever I need them. Matter of fact I went back 2 weeks later for a stereo install problem. Thanks a lot Dom and crew at RideNow Craig Rd!!!
Mike (knuckles), Toby and Josh took care of me on my purchase of a 2019 KLX250. Very friendly, knowledgeable and great to work with. They've earned my future business! This is an honest review, I was not asked or paid!
I bought my first bike and 2 honda atvs super happy
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