Search Icon

DARCARS 355 Toyota of Rockville

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Rockville, United States

355toyota.com
Toyota dealer· Auto market· Car dealer· Car finance and loan company· Car leasing service· Car manufacturer· Motor vehicle dealer· Truck dealer· Used car dealer· Used truck dealer· Auto Repair· Auto Parts & Supplies

DARCARS 355 Toyota of Rockville Reviews | Rating 4 out of 5 stars (5 reviews)

DARCARS 355 Toyota of Rockville is located in Rockville, United States on 15625 Frederick Rd. DARCARS 355 Toyota of Rockville is rated 4 out of 5 in the category toyota dealer in United States.

Address

15625 Frederick Rd

Phone

+1 3013400900

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
Write review Claim Profile
D

David D.Maryland

The service at DARCARS Volvo in Rockville was fantastic. My recent visit to the Service Department was the best experience ever at a dealer. Bryan A. was a tremendous advocate who arranged to fix the issue with a minimal cost to me. My s90 experienced some difficult issues several weeks after the warranty expired. The estimated cost was over 10,000 for parts and labor. DARCARS could have easily said that I was on the hook for 10,000. However, Bryan contacted Volvo Corporate and was able to persuade them to extend their warranty to cover ALL expenses. This saved me over 10,000! Additionally, they provided me with a loaner car for the duration of the service, which was an unexpected convenience. Bryan was patient and helpful in repeatedly taking pictures of the car to support an outside warranty claim. Lastly, there was a high level of communication on the status of the repairs. Words cannot adequately express how grateful I am regarding their outstanding service. Dave D.

V

Victoria Costa

I cannot recommend this dealership enough! I recently bought my first car, the 2019 Toyota Corolla Hatchback SE, from this location. It only has 23,000 miles on it and was extremely affordable compared to similar models offered at other dealerships. My salesman, Oscar, made this process so easy and stress-free. He is honest, kind, personable, transparent, extremely knowledgable, and so easy to talk to. I was super nervous when going to buy my first car, especially after working with salesmen at other dealerships, but he couldn't have made this process smoother. Oscar was truly looking out for my best interest and I am forever grateful to have met him. He answered all of my questions with ease and was available to text or call with any questions, comments, etc. PJ, the finance manager also played a role in my positive experience. PJ is very personable, knowledgable, and broke everything down for me to understand. Unlike some other dealerships, there were no hidden fees or unexplained costs in the contract. Both Oscar and PJ are so genuine and were a pleasure to work with. If you are considering buying a car, I 100% recommend DARCARS 355 Toyota of Rockville. I truly can't thank Oscar enough and I will definitely recommend him to everyone I know.

W

Wilfredo Marchán Colmenarez

I went to service my Toyota at this location and had a bad experience. The team was rude and unhelpful. Initially went there for an oil change and I was notified that one of my tires was damaged, I was then provided an estimate for the tire replacement that seemed high. So, I went online and found the same tire they offered for 93 (they quoted it for 142). I also found a coupon on the dealer's website saying they would match the price of the competitors. When I tried to use their own coupon, the service guy started requesting information that is not available to the general public (I contacted the manufacturer's sales department, who could not provide the info that they were requesting). However, I tried providing alternative information that proved that we were comparing the same product. Nonetheless, the service guy refused to acknowledge that it was the same product and suggested me to talk to the part sales department. When I went to talk to the part sales manager I was received with a similar attitude, suggesting that I was not showing the right product and that I was interpreting the ad incorrectly. He was extremely rude and said that the coupon only referred to matching other Toyota dealers, which was a lie. When I asked him to show me where the advertisement had that condition, he told me that it was not his responsibility anymore, because this was a service issue (????). We then went to the service desk so they could get their thoughts together. This whole process took a little over 35 minutes. They eventually acknowledge that the coupon was applicable and matched the price. I recommend people not to go to this place, they are overpriced, rude and unprepared.

D

Daniel Villalobos

Manager: Pedro Chavez- He gave us a really good deal for my dad and the price was right for us! and Financial Personal: Jacobo Rivas- He was very honest and kind throughout all of the process. He made everything simple and easy. My dad was very happy with him!

J

Jess Tharp

We bought our 2019 Toyota Camry XSE from.this location. The salesmen were all very professional and treated us with respect, unlike the terrible experience we had at another dealer. The only thing I feel was a downfall, was the wait to do the paperwork. It took a very long time to see someone. Other than that, a great experience. We are happy and the car is gorgeous.

Top 10 companies in Toyota dealer category in United States

Close