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Optimal Research

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Rockville, United States

optimalsites.net
Research institute· Medical clinic

Optimal Research Reviews | Rating 3.4 out of 5 stars (5 reviews)

Optimal Research is located in Rockville, United States on 15201 Shady Grove Rd #202. Optimal Research is rated 3.4 out of 5 in the category research institute in United States.

Address

15201 Shady Grove Rd #202

Phone

+1 3013098610

Accessibility

Wheelchair-accessible entrance

Open hours

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Z

zaydoon obeid

The nicest people you could ever see, every one of the staff is very polite and respectful for patients. Thank you from the heart.

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Kathleen Lantry

Have been to Optimal Research four times as part of a Covid study. I have participated in many studies at NIH, and research universities, and have never experienced anything like the way they think nothing of taking advantage of and wasting your time. First visit, after having confirmed my scheduled appointment by phone and email the previous day, when I arrived I was told they were over booked for that day and asked me to reschedule. Next visit was meant to last 4 hours. I was there for 7.5! Third visit was not as long but my lab results couldn't be found, so I had to return for an additional visit that week, making my previous visit uncompensated. Each visit had at least an hour wait in the waiting room before being seen. I would not recommend participating in studies at this location. There seem to be systematic inefficiencies and disorganization. Go to Johns Hopkins, or anywhere else!

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Synde Johnson

I they are horrible at calling you back. I have had to call them multiple times to receive payment. The African lady at the front desk was rude when I called.

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Sharon Gross

Terrible ! Drove over an hour in Washington Beltway traffic to enroll in The Covid vaccine study, waited 2 hours after arriving before my 1 PM appointment time and then told that \time had run out\ to enroll anyone else !!!! This was after being told over the phone at 7 PM the day before that I was prescreened and pre-qualified. I had explained to them that I had to cancel another appointment in order to get to their appointment and did not want to make the long trip there for nothing if I was not going to be able to participate !!! They did not return my phone call from 2 days before and they did not compensate me for the long drive or gas for the car, long wait, lack of proper communication, sitting in a waiting room for 2 hours with people taking off their masks to eat. Very unprofessional !

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Anil Pareek

I signed up for the COVID #modernavaccine trial but I left the place after I saw how bad was their sanitization. Yes they check the temperature at the entrance and mask is mandatory but how about every one is touching those same pen and clipboards. You are a medical facility and your practices should be an example setter. Sorry but I was not comfortable to do the vaccine trial there.

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