Rockwall, United States
405 I-30 STE 107
N/A
+1 4694343200
Kerbside pickupDeliveryIn-store shopping
Wheelchair-accessible car park
Chair king is an amazing store offering all kind of options for outdoor entertaining. They had so many different sets and accessories to choose from. I was greeted by a sales associate named Cal. Cal had exceptional knowledge of all inventory and features of everything available with Chair King as well as everything the was offered in the show-room. Cal took the time to show many all the sets I was interested in that I had seen and was interested in on the web-site. Cal was very helpful and polite and provided me with excellent customer service during my visit. I would highly recommend Cal to anyone who is looking for outdoor furniture.
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Love the furniture and the staff was very helpful but the pricing is a tad difficult to swallow! My wife and I are having a pool put in and were looking for a nice patio set. We finally settled on a set from their clearance section. Seems to be good quality pieces and with the \asis\ price, I'm happy. But I don't think that I'm their target buyer. I would never be able to pay full price for their furniture.
What an incredible selection of fine outdoor furnishings. Ask for Donna, she is very friendly will take care good of you! This place has it all for your outdoor space: grilles, fire pits, sectionals, bistro table sets, umbrellas, heating units, rocking chairs and lounge chairs. Beats anything else in town! Warranties are available on some product up to 15 years!
I'll rate a 1 star since that's the lowest I can go on this site. I purchased two patio sets late 2020. For one set I also purchased an umbrella. The umbrella broke after one use. I went to the store and was told they'd open a claim with the mfg. and let me know once they heard something. I never heard anything so I stopped by a month later was told it takes months to get claims resolved and they ck back with them. Again I never heard anything. I've also called again January 21, 2021 and of course they'll have to ck back with the sales manager and let me know something. The customer service is as bad as you can get. They do not stand behind their products or do what they say they will do. I don't recommend them to anyone.
Ok maybe I'm just jaded by shopping online or maybe I'm cheap. I don't think so but just giving them the benefit of the doubt. Their furniture looked great and all it was all completely the prices that got me. We went because I knew I could get it cheaper online but I LIKE being able to look and touch something before I buy it and I'm completely fine with paying a little extra for that but not paying triple and quadruple the price for it. I mean I was actually a little insulted by some of the prices.
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