Madison, United States
5262 Verona Rd
N/A
+16082745559
The rugs and furniture was breathtaking. The best I have seen for a long time. Customer service above average. I will buy a beautiful mirror soon. Thank you for sharing your artistic store.
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First of all, the selection and quality of the furnishings are out of this world. It's mostly rustic, reclaimed and Northwoods designs but some of it is elegant. We didn't expect to be so bowled over by the store, as our design ethic is rather traditional/transitional. We found a table and bench that we bought immediately, and have been lusting after some other pieces ever since. Talking with Bo and Mrs. Bo was enjoyable and even the delivery men were so careful and personable....this was a great experience from start to finish. Check it out and be surprised that there is something wonderful in Roughing It for every design aesthetic.
This shop is definitely worth the trip! Bo and his staff have been wonderful to work with! We love our furniture. The customer service I have received is above and beyond any that I have experienced! I will shop here again! Thank you Bo!
We frequent this store often on our way through the area. We have furnished our basement and our upstairs living room with RIIS furniture and couldn't be happier! It doesn't matter who you work with; Paula, Gina or Bo, they are all very pleasant and more than accommodating helping with finding fabric combinations and items that work in your space. Without a doubt, I would recommend them; not only because they are a pleasure to work with, but because they have quality items to choose from. LOVE Roughing It In Style!!
***EXCERPT *** "So basically, I paid them 50 to do absolutely nothing, and they REFUSED to give me my money back." I strongly recommend not using Roughing It In Style for any repairs, or furniture needs. They do not do quality repairs, and do not offer returns on poor quality work. The details (if you care). I had a bolt shear off inside of the frame while taking the bed frame apart this past summer. So I called them, and they said they could fix it. They just drilled 8 new holes into the frame (and charged me 50). I picked it up, and put it together at my house. While assembling, another bolt sheared off inside the frame (its a tough wood, mahogany, and the bolts were too soft). So basically, I paid them 50 to do absolutely nothing, and they REFUSED to give me my money back.
We were not greeted or ever spoken to by any sales people. They are going out of business and still had quite a bit of inventory at extremely high prices. High prices being ignored no sale here!
Nice store. Prices were a bit high.
Interesting concept. Some pieces are fun. Well overpriced if you ask me. They do custom work as well but none of the stuff is super imaginative. Definitely worth looking at if you’re going bougey cabin themed.
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