San Antonio, United States
203 E Rhapsody Dr
N/A
+1 2103425518
Super great service. I wasn't sure what I needed. They sent a rep out to my place of business for a small 45 fee. The staff is very knowledgeable and I feel had fair pricing overall. The customer service here is outstanding. I came to the store at 4:30 on a Monday and they had someone at my business location by 10am Tuesday! The man who came out to see me had a hat on and it read established in 1971! These folks know what they are talking about. Would recommend!
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The reason for a 1 star rating is unfortunately due to the manager “Dawn”. Who doesn’t have an idea of what customer service is. The manager avoided taking responsibility for his behavior, the mistake that was made and proceeded to blame others in the company. By questioning me and stating “I don’t even know why we took on the job in the first place”. Mind you this was before I confronted him about his behavior. We weren’t upset that the replacement valve used had the wrong thread output and just wanted it to be corrected. What was upsetting was the arrogant, dictatorial and childish behaviors. All other employees were professional, kind and apologetic.
Been here second time to fill up my co2 tanks and they have quick efficient service. Awesome service, even during covid19 times!!
Quick and easy. Had my co2 tank filled. Will come back for refills.
Very friendly and helpful with all of your business fire-prevention needs! Five stars!
Deli
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