San Antonio, United States
13800 San Pedro Ave #2
N/A
+1 2104945002
When we started shopping pool companies, we had several with cheap prices but decided to go with Gary's Pool and Patio for our fiberglass pool. We wanted to go with a company that had a good reputation and one that we trusted. I'm glad I stopped in the show room, our sales rep Anthony made us feel at ease and didn't pressure us into anything. He even made suggestions that saved us money and suggested pool designs that would benefit my family. He even stopped by and/or called a few times during construction to see how thing were progressing. The construction crew was courteous and even made changes that I had requested on the fly, with paperwork of course. Mike the project manager kept me up to date and informed me if they fell behind and why they fell behind. These guys take care of their customers before, during and after the construction. I wouldn't go anywhere else if you're in the market for a fiberglass pool.
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We came across Trish’s videos onYoutube. We found them to be informative and we really wanted to purchase a fiberglass pool from her. After several attempts to reach out via phone and texts.. we finally gave up. She was minimally responsive and obviously too busy to take on new customers. If she was too busy then why not refer us to someone else to work with at her company? We went with another company who actually wanted our business. We’ve signed our pool contract with them and are so happy with their communication and responsiveness. So disappointed because we really wanted to work with Gary Pools.
Gary’s Pools install my fiberglass pool and from day 1 it has been such a positive experience. Our sales rep Mr Freddie kept us up to date on the entire process and was readily available at all times when we had questions. This company did it right! Thanks Gary’s Pool and Patios
I'm am almost at the completion of having our family pool put in our yard by Gary's pool and patio. Despite the unforeseen time set back, due to COVID, they have been helpful and patient with me through the stress of making such a major purchase and the construction involved. The manager Pat has always provided excellent coustomer service, resolving any bumps in the road, returning my calls quickly and given updates about the progress. The people installing the pool are very hardworking and professional. Garry's pools and patio's management has gone over and above in their helping to make up for the unforseen time delay and worked hard to make sure I am happy with their work and have had a good experience; which I have been. For all of this I've been very pleased with their focus on coustomer satisfaction, and would definitely recommend them to anyone looking to purchase a pool.
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