San Antonio, United States
5200 Crestway Dr
N/A
+1 2106560433
In February/ March this company replastered my pool, replaced a fractured skimmer, removed a concrete slab and put deco seal around the perimeter. They were very responsive up until the job was complete and they got paid. They did a good job initially. Three months later I noticed a crack down the wall, along the bottom of the pool and under the waterfall feature where they were supposed to fix a preexisting crack and retile it. They now told me the wall buckled because the ground shifted and the waterfall feature is too heavy. It is obvious that they only retiled the wall under the fountain but failed to repair the existing wall crack or even inform me that it needed to be repaired. It is now September and I’ve called several times and my wife called too. When I received a bid it listed two separate bids and was confusing. I’ve finally given up on this company as I don’t feel they care about you unless you’re willing to drop big dollars to get their business. The owners won’t even return my calls.
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Iv gotta say this place has always been pleasant and informative. Thanks for all you do!
Sand Dollar Pools recently remodeled my pool with new plaster, tile and coping. It came out better than I could have ever dreamed! The design came out exactly like I pictured it in my head and the work was done faster than they promised. I highly recommend them to anyone looking to have their pool freshened up, serviced or cleaned. They even fixed my filter which I didn't know wasn't working right and showed me the correct was to operate it. After years of owning this pool I had no idea I was doing it wrong. Whoops! I can't say enough about these talented group of individuals, they go above and beyond to help you in the most professional way. If you're looking for a honest pool company look no farther, you've found them.
I had David come out to the house to review the green pool and he wasn't looking to cash in at all. All he wanted to do was teach me about the pool and how to take care of it. I had a great time and learned a lot. This guy is NUMBER#1
This is the best family owned pool company around! The staff is always super helpful and knowledgeable. I’m loving my new pool and can’t wait for swim season!
Deli
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