San Diego, United States
5135 Convoy St
N/A
What a fantastic experience!! Joel is amazing!! Worked with us to get our car fixed during vacation since we live out of state and not near a dealership. Fixed everything we mentioned and checked it over completely and fixed some additional issues we didn’t know about. Had it done and clean when we showed up to pick up the car. Cannot say enough good things!!! Thank you all for your flexibility, great work and service!!
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Pretty smooth buying experience. I was treated with respect, and courteousy. I love my car!
Unbelievable Bad Experience I have been trying to call the Alfa Romeo of San Diego for weeks to schedule an oil change appointment, left a voice message, no one did pick up neither anyone returns my voice messages. I had to leave work early to go by myself to schedule an oil change in person. I asked for the Service Manager, Joel, (he was on his personal cell phone when I saw him) of why no one is picking up any calls? He did not like my question and told me "What do you want now?". Later he said "Get out from here" and "I'm not going to oil change your car". I have never ever been in that situation before. I reported my complain to the General Manager but yet, the general manager did not take any actions after he promised "I will take care of it". After more than two weeks, the general manager did not call! Very unprofessional place with zero respect to clients. I won't recommend this place to anyone, ZERO STAR!!!
I have purchased many vehicles over the years but hands down this was the best experience. Mark is a fantastic salesman with a great personality and follow through. Even with COVID 19 limiting the car shopping experience, Mark kept in contact, scheduled my test drive and worked hard to get me a great deal. Hats off to Clark for actually contacting just a week after the purchase to have me sign new paperwork as they lowered my monthly payment 50 a month. What a team...what a dealership! Thank you Alfa Romeo you have a customer for life. And did I mention they gave me free car washers for life!
I've been in the financial industry for over 25 years and never placed comments online when purchasing a car. San Diego Fiat is an AWESOME place to buy a car! Outstanding service and fair no haggle pricing. We were out of there in an hour. Thank you Ray and Christian
So I’m not trying to make a big issue out of this, but I’m pretty sure the mechanics switched out my battery for a used one. I simply took my car in for an oil change, a few days later I had trouble starting my car. I took the car to the same Auto Zone I bought the battery from a year ago and told them it was still under warranty. They told me that it wasn’t the same battery. Sure enough, when they took out the battery it had a Walmart sticker on it. It wasn’t the same battery I bought a year ago. So I had to pay 150 to get a new battery. Obviously I can’t prove what the mechanics did, but they where the last guys under the hood since i bought a new battery from Auto Zone in 2019.
I recently purchased a 2018 Giulia from Alfa Romeo of SD and although I don't leave many reviews I felt compelled to do so in this case. After being bombarded by calls and emails from various dealers after an internet search, I decided to check out the local Alfa Dealership. I was met by Mark who took the time to listen to what I was interested in and hooked me up with probably as close to my dream car as I could have gotten with the budget I gave him to work with. Mark gave me time to think it over, never pressured me and answered all questions promptly throughout. Not to mention there wasn't much haggling necessary because he gave me a great deal on the car. Soon after the decision I was introduced to the GM Clark who was just as personable, professional and willing to accommodate. Just a great experience throughout not to mention the compliments I've gotten on the new ride!
Excellent experience leasing my Alfa Romeo Giulia! Mark Eskander and Clark Gillett were very direct and professional in the process, making it super seamless for me. I received a nice follow-up call from Mark ensuring I’m completely satisfied with my lease, which shows their customers are #1 to them. I’m so happy with my new Alfa and would highly recommend this dealership to anyone!
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