San Diego, United States
7401 Princess View Dr
N/A
+16196408888
Scheduling and admin services are haphazard. No notice is given to you as to when workers will show up to your property. Multiple follow-up calls had to be made to discover when work was scheduled for. Job itself was quick, but unfinished - texture was not done on several areas (pictures were provided) of the home and when called to schedule to finalize service, Marc the estimator, started the call with \you must be mistaken there is nothing wrong\ and when asked why the texture is the remainder of the home is so different he began to escalate his tone and talk over me and eventually aggressively uttering a loud \SHUSH\. This company is beyond unprofessional. From the scheduling, to receiving the wrong invoice with 600 in excess of contract, to being shushed on a phone call. The job remains unfinished. They were the cheapest in town and I certainly know why. I do not recommend this company. Cherry on top: The following morning, after what I described above, I got a call at 8am from Shawn the owner and he started the phone call with: “Hi I am not good at all, I am in combat mode so I am going to try to keep it cool.” Who starts a call like that and how can it be productive or positive?
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Had our popcorn ceiling removed. They did a pretty go job on that part.. Some white stuff left around and scrapes here and there on the walls. So like a 4/5 for that. However, I'm rating them a 2 because they took down our fans and light fixtures and just left them. When I called to see if they were going to come and put them back up they stated that they aren't electricians and so they can only take light fixtures down and can't put them back up. Also, they don't do painting:-/
When my landlord removed the asbestos from my building without letting me know in advance, I called this company for a second opinion. The person I spoke to was incredibly knowledgeable and patient--even though it was clear that there was unlikely to be any business forthcoming. Based on this experience alone, I would recommend this company.
San Diego Abatement removed the asbestos popcorn ceilings from our property as well as old asbestos glue in our kitchen. The process for the quote and the contract was simple and straightforward. The people who worked on our home were polite and professional and left our home spot-free. My only wishes are for more communication around the third party air clearance test and an easier way to pay online. But Kelsey and Shawn were great to work with! You might be able to find a cheaper service elsewhere, but the results for SD Abatement were good.
Got all the popcorn removed in my house. This was one of two quotes I received on the popcorn, but I went with SD Abatement because they are certified to remove abestos material and with my old house there was bound to be abestos in the ceiling. I wanted the job done right and these are the guys to do it. The crew was courteous, thorough, and friendly. Everything was put right back to place after the removal, texture, prime, and paint. Oswaldo was the crew leader and he was nice enough to give me a tour midway through the project to show me that everything was going as planned. Estimated job start and completion dates were spot on. They told me they would start on Monday and finish in a week and a half, and guess what? They did. Kelsey, Veronica, and Shawn answered all my questions. I had a (whole) lot of questions to a point of annoying, but they answered everything in a timely matter by email and phone. The price they estimated for me was the price I paid at the project completion. There were no surprises. I'm so glad because I absolutely hate surprises. I had a tight budget and it gave me much less stress knowing the exact dollar amount I was responsible for. Thank you for making my ceiling look fantastic!
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