Search Icon

ONYX Motorbikes

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

San Francisco, United States

onyxmotorbikes.com
Bicycle store· Consumer Electronics

ONYX Motorbikes Reviews | Rating 4.2 out of 5 stars (8 reviews)

ONYX Motorbikes is located in San Francisco, United States on 455 Irwin St #104. ONYX Motorbikes is rated 4.2 out of 5 in the category bicycle store in United States. BUILT TOUGH, FUN TO RIDE, AFFORDABLE NOSTALGIC MOTORBIKES WITH A HIGH POWERED ELECTRIC DRIVE-TRAIN.

Address

455 Irwin St #104

Phone

+13108002531

Company size

1-10 employees

Headquarters

San Francisco, California

Founded

2018

Open hours

...
Write review Claim Profile
K

Kevin Spencer

ONYX Motorbikes is literally the best e-bike out. Their staff are responsive, friendly and most importantly knowledgeable. Want to feel like a kid again? Inject some fun into your life or have an alternate environment friendly local commute option? Do yourself a favor and purchase!

J

Jess S

Awesome bike, sport mode is almost scary so I normally keep it in normal.. cant wait to get the offroad package and take this thing camping

R

RT Baxter

Good lot of people work here and are very proud of there product, and it shows in the the building of there bikes.

D

Denis Smith

Solid machines, great design and concept. Love that these bikes are being hand assembled out of a small manufacturing facility in San Francisco, and I guess in LA. Ryan was a pleasure to deal with. Who wants to have fun?

M

Michael Almonte-Liz

Unfortunately have to give them 1 star. Just an overall poor experience. 3-4 month delivery estimate was expected, brand new bike having major problems at only 19.5 miles was not expected. Waited 2 weeks for their tech dept to give me some sort of solution to repair the bike, & they never gave me a response. Susan was very kind and helpful after I wanted a refund for the bike, but literally the minute I returned the bike, Susan was suddenly unavailable & she apparently was the only one in the company who knew how to handle my account and handle refunds. All I asked was they send me my back as soon as they can & I specifically requested I did NOT want to go back & forth with emails chasing after my . But that’s exactly what happened. Constantly gave me dates that they would give me the refund on x day, but always got pushed back. Told me they finally succeeded getting me the refund, but due to their inexperience, they didn’t do it properly which resulted in another follow up email which they didn’t respond too for days. Took me nearly a month to actually get my back after they initially promised me to get me the refund on the day I returned the bike. Just a shame since this was my dream bike & wanted to get it for a couple yrs. Even though the refund process was frustrating as all hell, I just wish they sent me a working bike that didn’t die after 2 days of using it. At that price point, a bike like that needs to last for a very long time. Maybe I was one of those rare customers that got a faulty bike, but the overall experience, especially the non-stop back & forth emails, was just inadequate & sub standard.

C

CSQUAREDD

I ordered mine 9/1/2020 Happy to keep yall updated on my experience and expectations. Im so impatient to get my bike and i have yet to ride one C² is all in. I live in the sf bay area and once i get my bike in far-near future i wish i can get my first responder self to work quicker ; more efficiently and above all SAFELY. Onyx team do your thing. Ill be impatiently patiently waiting. If only they did loaner bikes. I'm mid lifestyle change and want to get ahead of the game.

M

Matthew Verdes

Excited and looking forward to the arrival of my bike. I currently ride an old puch that can sniff 50 down hill.lol this thing is gonna be fun. Customer service has been on point and prompt with communication. From everything I've read expect to be as happy with the performance. Thanks onyx!

C

CeAnn Romanaggi

I took a chance getting a bike from this company, and am glad I did. Their customer service has been greatly improved and the bike was worth the wait. It is a smooth ride and I love that it is electric. I would recommend this bike to anyone

Top 10 companies in Bicycle store category in United States

Close