Smithville, United States
14804 Shamrock Way
N/A
+1 8165328670
They got my 5th wheel in and out as planned, kept me informed as work was completed and a very friendly staff.
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1 word...AWESOME! I had and incident while traveling on the road. If I would have continued my travel, it would have worsen and/or caused injury to travelers on the road. I called SHORELINE last minute and they came to the rescue! They had every excuse to delay me until the morning; but they didn't. The General Manager even took the initiative to travel and get the part before the part store closed to avoid me having to wait until the morning before I can continue my journey. In addition, he sent everyone home and worked with AC technician to get my unit installed and get me back on the road. I am very impressed with their customer service and them going over and beyond to provide excellent CUSTOMER CARE! Thank you Jennifer, Matt, and Leo! Me and my family are grateful to working with businesses like yours putting the CUSTOMER FIRST!
I'm very impressed with the work that they did on my RV.
Had a new awning installed on our RV. Very good experience, very professional customer service. Plenty of personal calls with progress updates. Problems were addressed professionally and updates were prompt. Pricing was fair.
I’ve experienced few businesses with an owner this unprofessional. Misrepresentation of work promised, numerous promises given and broke, misplaced blame placed on the employees are just some of the issues I experienced. Needless to say I won’t be using Shoreline or recommending them in the future. Shoreline had and still have some good, responsible people working there yet they are being managed by an immature and not honest owner Customer beware ... is all I can suggest
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