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Social Security Administration-Phone Service Only

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Harrisonburg, United States

ssa.gov
Social security office

Social Security Administration-Phone Service Only Reviews | Rating 2.9 out of 5 stars (5 reviews)

Social Security Administration-Phone Service Only is located in Harrisonburg, United States on 351 N Mason St Suite 101. Social Security Administration-Phone Service Only is rated 2.9 out of 5 in the category social security office in United States.

Address

351 N Mason St Suite 101

Phone

+1 8007721213

Open hours

...
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Amanda Morris

I would leave zero stars if it would let me, but I will give it 1 just so I can let those who have a loved one with a disability know the discrimination they will receive if they have to interact with certain employees at this agency. If you have to come here, be aware that they do not work on behalf of individuals with disabilities. Do not let your loved ones who are unable to advocate for themselves come here without assistance.

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Ermila Sanchez

You will literally be on hold until the end of time. No matter what time of day you call, no one ever seems to answer the phone. Like, How busy can you possibly be in the morning. And going down there is a forever wait. So, upsetting but they could careless. Worse than DMV, atleast they pick the phone up.

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Jay Bender

On my first visit I was treated with courtesy and professionalism.

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Sarah Braverman

It seemed to be good at first- estimates half hour wait, but was actually an hour. Not even complaining about that part compared to how the DMV can be sometimes. However, I was their to change my last name due to marriage and it does not state online (under documents needed) that you need to know both of your parents’ SSN numbers too, so you end up trying to frantically get a hold of your parents while they’re at work. However I got it done. Here’s my complaint- they told me I was done and clear to go to the DMV to change my name, only to actually go to the DMV and find out (after waiting in line) that they didn’t get it uploaded at this SSN office so it was not clear to change. Now I have to come back and wait at the DMV AGAIN later this week since the SSN people don’t know their job!!!

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Amanda Alger

I have called many times, waited on hold, only to have someone put me on hold again and send me to the national hotline or to the survey at the end. I have spoken to a few that have no idea what they're doing and some who do. I sent in a 600 DNA test to prove that the father of my oldest is also the father of the youngest. The test was 99.7% a match, which I knew to begin with. I have been waiting 4 months. I love how it's okay for them to take their sweet ass time because it's not their lives that are being hindered. Heaven forbid should you make them wait though.

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