Solon, United States
6000 Cochran Rd Unit D08
N/A
+1 2162007572
In all my time dealing with hundreds of vendors this is by far the worst. They charged us monthly for years and never serviced the machines. It was an oversight by our billing department that they were continuing to get paid. We tried to cancel and they would not respond to any communication. Dozens of emails and calls to no avail. After about a year they finally picked up their machines which hadnt been in use for years and still tried to get more money out of us after billing for over a decade. We decided to just stop paying them. ****** They respond to reviews in the public eye, but ignored us for a year. Read their Better Business Bureau complaints...all the same deal. DONT LET THESE PARASITES INTO YOUR BUSINESS.
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they were terrible!! took them forever!
Our office has called with issues multiple times, we can't get through to anyone. We also never get phone calls back. The few times we did get through to a representative to inquire when our contract was up, we received several different responses/dates. We we did finally attempt to cancel our services they told us our contract automatically renewed and that we just missed our chance to cancel. The next time we called, they told us we could have canceled but since we did not give them 30 days notice we again missed the window of time to cancel. They then billed us for a whole year of service when we only used the machine 2 months out of the new year, and had attempted to cancel multiple times. They also tacked on a 150 removal fee, tax. The machine didn't work to filter well water at all so it was overall useless.
Deli
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