South Charleston, United States
131 Maccorkle Ave SW
N/A
+13042204710
Had a great experience at this dealership. Sales team was amazing. They answered all my questions and worked very well with helping me find a vehicle. I recommended my family to come get their next vehicle from there.
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Sales staff was very friendly, sales manager was a different story. We drove three hours to get there and had full intentions of buying an Acura from them. When we test drove the car it had an issue with the brakes. The sales manager went out and set in the car and threw his hands up and said the brakes were fine. He basically called us a liar without even driving the car to see what the issue was. We obviously left immediately. Who wants to be called a liar from the person whom they are trying to give money to? We are still buying an Acura, just not from this dealership.
Great experience. I was in and out in less than an hour. Friendly staff and our Saleswoman Jessica Brumfield was great to deal with.
Great customer service! First interaction was with Nikki, after I put in an internet request online, she kept me updated on the cars availability and had it all ready for us when we made the trip down! Nikki then handed us over to Matt Harkins to complete the deal! They were able to work out the best deal for the car we purchased! Everyone we encountered did a great job getting us into our used car within no time!
Very friendly staff and easy to purchase from.
Didn’t have the car we wanted in our price range. Tried to push us into a car we didn’t want and when we told them we were leaving we were “thanked” for wasting 1 hour of their time. It was a beautiful Saturday and there wasn’t a customer in sight.........I wonder why!
They will only give me money for my truck if I go through one of their banks. I’ve been fianancing through my credit union for 2 years now, so why can’t I use my credit union? It’s simple. I bought my truck through Joe Holland about a year ago right beside them and they didn’t try to force me to their banks and they gave me a perfect trade in value for my car. They were more than happy to get a check from my credit union. It sucks because I really wanted a car from Tim Short but I think I will go back to Joe Holland.
Great place to car shop!
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