South Windsor, United States
151 Strong Rd
N/A
+1 8605281036
Customer service??? Call some one else. It doesn't exist here even if you are a previous customer. They try to set you up for emergency service days ahead and charge outrageously for it. I went to another local company and what a difference. I now use Cole out of Ellington, Ct. who appreciates the business not like Lavallee which is owned by a national company out of Texas.
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I call to the office and asked for the price to fix my garage door. Technician said between 175 and 225. But when they fixed they give me different price 425.00. Then I called them and I was very upset that they even didn’t call me and tell me that price will be different. I said I will not pay 425.00, because technician was working 30 min and they put labor time 1 ½ hour. At the end they give me 50.00 discount. I would not recommend the company and never use them again because they overcharging and they are not honest with the customer. DON’T USE LAVALLEE!!!!!!!!!!
zero customer service ! Lavalle overhead door installed 2 new 10 foot doors and openers for me . Both openers have problems , they do not stop when the door hits the floor . The openers keep pushing down and tear the bolts right out of the doors . It is a good thing there is no kid or pets under the door because it would crush them as it was pushing down so hard it rips all the bolts right off the door . I have called there many times to get them to help . There are plenty of other companies out there that do doors , don't ever spend any money with this company ! ZERO SUPPORT AFTER THE SALE !
Very satisfied with the job.
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