Houston, United States
305 Wells Fargo Dr suite 8
N/A
+18327677227
Two people did the job. They deep cleaned the downstairs of my house. They scheduled the cleaning to take 3 hours, but they really needed 4 hours to finish the job great. They spent most of the time in the kitchen, bathrooms and two bedrooms. Time got short, so they rushed more through the main living areas. I’m satisfied with the work, they did a lot of detail and areas I normally have a hard time cleaning. The workers were very professional and courteous, they worked hard.
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They came in an did a good job cleaning. I was statified with their quality of work. No complaints. Hands down I would definitely use them again.
I was quoted for a deep clean and somebody to come in and clean my carpets. On the day of the clean I got a text to reschedule. I accommodated even though I had set my day to be there for the four hour clean and carpet clean. When they did show on a different date, I got a call from one of their office heads Stating that the job was more in depth than they had anticipated. She used insulting terms and stated they would have to charge another 39. She also told me they could not clean my carpets at the house which they were scheduled to do. She said they would take them to one of their cleaners outside. It turns out they had rescheduled the staff. While they had a Capet cleaner with them, they didn’t have anyone who knew how to use it. That person who had been scheduled for my carpet cleaning was sent somewhere else. Add to that, this cleaning service doesn’t do dishes. In short, very poor communication, rude woman in the office and not all services scheduled were done. There are plenty of other services out there that are easier to work with. Next time, I’ll use someone else.
I have not used anyone to help clean our home in over a year because, in the past, I felt like I was wasting my money at times. Spot Attack was amazing! I don’t know how they did everything in just 5 hours!! Our house looks amazing! I appreciated how professional they were and that they allowed me to do a “walk through” before they left! Would highly recommend .
I will not use them again, and that's not due to the quality of their work. Tony, the office mgr., called me at 8:34AM a few days later re payment. NO business should call that early, as I was awakened and not happy. Off to a bad start. I was charged 149 for a deep clean, for between 1:00-4:30, but they finished around 3:15. I called and spoke to Arien, the owner. I wanted to know about being charged for just over 2 hrs. and she explained their system. That was all good, but she was rude, condescending and very difficult to work with. I told her I would never use them again and her response was "That's just fine" and she made no effort to keep me as a customer. Companies with that attitude slowly die and word of mouth is a powerful way of express one's experience with a particular company. Learn now to treat your customers, Arien.
Very friendly and thorough. The house was very clean when they finished and smelled amazing!
Good communication, addressed my specific areas of concern and went back over areas I thought needed extra attention.
Tony was awesome & the place smelled so fresh! He cleaned places that I didn’t even know needed to be deeply cleaned! Thanks again! I’ll be booking again soon!
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