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Springfield Red Cross Blood, Platelet and Plasma Donation Center - MA

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Springfield, United States

redcrossblood.org
Blood donation center· Blood bank· Blood testing service· Non-profit organization· Volunteer organization

Springfield Red Cross Blood, Platelet and Plasma Donation Center - MA Reviews | Rating 4.7 out of 5 stars (5 reviews)

Springfield Red Cross Blood, Platelet and Plasma Donation Center - MA is located in Springfield, United States on 150 Brookdale Dr. Springfield Red Cross Blood, Platelet and Plasma Donation Center - MA is rated 4.7 out of 5 in the category blood donation center in United States.

Address

150 Brookdale Dr

Phone

+18007332767

Open hours

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M

Michael Boutin

Literally told by an angry older lady that they do not need any donations from anyone and that you can't make an appointment or just walk in while telling me you could do a walk in but they don't feel like it. The phone number for red cross has people who lie and put you on hold despite there being no way to transfer calls while working from home, according to them at least. They said they no longer want any donations including myself, an O- donor who's been donating for over a decade. They've also shut down all donation drives and will never give anything for donating, not that you're able to anyways according to most of employees and phone reps I've spoken to. They don't give me anything while I have to go out of my way to go there. I used to donate because it's a good thing to do, but now that I've been told by the lady watching the front door that they don't want donations and the call center staff confirming this. I've gotten to donate about 4 times total for the past 2 to 3 years because they were never ready to take anyone at the time they set the appointments for at the donation drives due to negligence. I've gone dozens of times to donate and they've either turned me away or said to wait 2 hours, which I couldn't do because I only made enough time for about an hour after most appointments, not the 3 hours I'd need minimum they told me once I got there. And now the donation center, the only one in the area says they don't want donations, at all. Terrible company who complain about not having enough blood while not only being lazy and no one doing anything but also being hostile and actively driving people away.

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Holly Sweeney

The staff is genuinely concerned about making your experience the best it can be. They're a lot of fun, too!

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Robert Baillargeon

Due to medical reasons, I had to give blood today for the first time, and was very nervous. The staff at this location went above and beyond, in the way they treated me. They made me calm , were so friendly, and really cared about my phobia. Really friendly and caring people. Something you do not always see in today's world. Thank you.

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Sean Oppenheimer

I have donated blood and platelets many times in many different places, but I have never felt unsafe doing so until I came here. I rode on two trains to get here because I don't live near a donor center and I really wanted to help out because they were having a blood shortage. They never asked me if it was alright if a trainee did the procedure, but I picked up on the fact that she was one because she didn't seem to know what she was doing and someone else was walking her through it with like every step making me unsure if she had actually even touched one of the platelets machines before; when I asked how long those two had been doing it, she said a few days. The needles ended up in the wrong spot, the blood pressure cuff ended up inside out, and the centrifuge door ended up open so after I had sat there for forty minutes, and about five minutes after they initially used the needles, they had to end it and send me away. If you have any desire to be safe and feel safe while donating blood, and actually want to donate, do not go here.

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Pedro Pardo

Love coming here to donate blood everyones very friendly and kind

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