South Hackensack, United States
195 Louis St
N/A
+12017360645
We placed an order initially for the tile on this review post during the quarantine… USPS somehow lost our package as we waited patiently due to the pandemic. I was out raged when I found out the package was lost and contacted Nicole at stone tile mosaics, She was able to immediately calm me down and reassure me that she would get a replacement order out to us from her inventory instead of reordering from her supplier and She told us not to worry and that she would make sure it was quality tile material. She took the time to text back-and-forth with me all morning sending pictures of tile for us to select from and I was just stuck on what I initially ordered... until she sent some additional samples which were absolutely gorgeous. The problem was it was 30 a sheet and what we ordered was only 16 a sheet. She said don’t worry I will honor your price for what you originally paid for the sheets that you like. She worked very well with us expedited the shipment and made sure that she tracked it until it arrived and we’ve been corresponding back-and-forth every since she’s been checking to make sure the installation went well in seeing if we needed anything else. So if you’re looking for a good place to order tile from contact Nicole at stone tile mosaics.
like
Faye was beyond helpful. We called with a last minute order and she handled it all-- hand selected pieces and even texted them to me to confirm they would match. all this on a small order. above and beyond.
Great service! Super packing job! I watched the post office lady drop the box onto our concrete porch on camera and wondered all day if I was going to find a box of broken tile when I got home. Not a single one!
The product range here is awesome. Many great choices. And the staff really knows all about tiles and stones. I am very happy with the service and the product. I absolutely recommend this place to everyone.
They are wonderful! I ran out of tile for my back splash and couldn't find matching tile anywhere. We got the original tile from a family member who had extra from a renovation they did years ago. Luckily I stumbled upon Stone Tile Mosaics and the guy who I spoke with was super helpful, found me what I need, and shipped it out to me immediately! Very impressed.
Deli
The best companies in the category 'Deli'