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West Valley Tech

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Surprise, United States

westvalleytech.net
Computer repair service· Computer consultant· Computer support and services· IT Services & Computer Repair· Telecommunications equipment supplier· Used computer store

West Valley Tech Reviews | Rating 4 out of 5 stars (5 reviews)

West Valley Tech is located in Surprise, United States on 13954 W Waddell Rd #103-263. West Valley Tech is rated 4 out of 5 in the category computer repair service in United States.

Address

13954 W Waddell Rd #103-263

Phone

+1 6024560064

Service options

Online appointmentsOn-site services

Open hours

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Stephen Junior

Was not going to write a review because usually i try my best to help small business to get started and hopefully grow into something great, but i got a email asking for a review. I had him do some upgrades for my computer and the first initial call was a little awkward but i figured maybe he was new to being a owner so i gave him a shot. There was three things that weirded me out which is the reason why i gave him a two star. One, he asked if i wanted this \west valley tech antivirus\ on my computer i figured hey why not i didn't do any research on anti viruses yet so i will try that. So after installing that a buddy of mine recommended a different anti virus for me so I tried to delete his and it kept saying unable to due to files corrupted. So had my buddy come over and he got it fixed and figured out the problem. Just a caution don't buy his west valley tech antivirus. Second, was his demeanor and attitude like a child, very unprofessional if you don't do what he wants and or question what he is doing. I just feel his maturity level isn't up to what a owner should be like. Third, but last which isn't a huge deal but just something that made me feel uncomfortable. He didn't have a shop so had to drop off at a UPS store and would just come by your house even when I told him I would meet him at a location. I didn't think that was good ethics to just stop by someone's house because you can. I wish him the best and i hope he does mature and his business does become amazing, but this is just my two sense.

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Charles G

Left two phone messages for them but no one has returned the calls.

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Gina Newsome

If I could give a negative rating I would. Matt's customer service is beyond unprofessional. Both my computer and laptop had issues. Matt did determine the computer was not worth fixing, but could fix the laptop. He ordered the parts, but could never connect with him to get it fixed. Had my computer for 2 weeks and would not respond for me to be able to get it back. Told me to drop my computer off at the UPS Store, but then would give me an excuse why he could not pick it up, after we had a specific plan in place. Had to threaten to call the police, in order to get my PC back, which resulted in my laptop never getting fixed. I would steer clear of this company. Poor communication & sketchy customer service.

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Jami White

They were very informative when I called and definitely helped me out

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Chris Robert

Matt is excellent. He's helped me out a few times with computer repair and saving data from busted hard drives. He's affordable, very fast (did a full hard drive replacement in less than a day) and knowledgeable. Highly recommended.

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