Pasadena, United States
117 W Colorado Blvd
N/A
+1 6263567519
In-store shopping
I recently just pulled the trigger on the Model Y and this was not an easy decision for me because I am the type of person that does A LOT of research before buying anything. After receiving an initial call from Pablo, he made by decision so much easier as he explained to be the pros and cons of hardware and software on the new 2020 models vs the 2017 and below CPO models. His technical knowledge and expertise was invaluable and made the decision process so much easier. I was one of the lucky ones to have Pablo reach out to me because without his help I would be watching endless YouTube videos from people who don't even have answers I am looking for. As a small business owner I value customer service and Pablo did an amazing job! Thanks again for solidifying my confidence in the Tesla brand.
like
Very friendly staff and a nice store. It is just big enough to house their 3 car models, and getting to sit in them while talking to the staff is excellent. I am not sure if they have cars to test drive, but exploring the features themselves is nice. One staff member even connected with us when it organically came up that he was a singer! Ha. Thoroughly enjoyed this store and would visit again if I’m ever in town and still can’t afford a Tesla. :)
Very satisfied. They offered me a brand new Model S and allowed me to drive it around in 50 minutes alone. Great service!
Very nice car! Spacious, and I test drove the model 3 and Y.
I had a great experience. One of the employees was super friendly and helpful and actually interacted with me, she was great. The other guys kinda just gave me the cold shoulder. It was great to be able to get into the car and check out the features. I definitely want to buy one!
Kennedy made things so easy for us. Extremely knowledgeable & friendly staff!
Absolutely the best experience buying a car. So easy and fast, literally a piece of cake. Called into the store at about 4pm on a Friday to see if my husband and I can schedule a test drive. Spoke to Ernesto who answered a lot of our questions over the phone and told us that The latest test drive is usually around 6 PM since they close at eight but as long as were there by seven he could still take us out .. we got there at about 6:50 and Ernesto took my husband and I on a test drive allowing us to both drIve the car. He first explained to us so many features on the car and during the drive answered all our questions about financing as well as technical questions. Back in the show room Ernesto put us in line to receive a car and got us through our whole entire credit application. By that time the store was closed and all his coworkers had left but he stayed for about an hour after the store closed finishing up the application with us and walking us through every single step very thoroughly. My husband and I both had a ton of questions and Ernesto was very patient and very professional. He wasn’t just trying to sell us a car, he wanted to make sure we were happy. Since we applied for the credit application after hours the status was pending until the next day… The next day we called him and he checked up on our application and finished the very last steps of it all through the phone call. He was beyond helpful, beyond professional, and beyond patient. If you need to buy a Tesla, seriously go see Ernesto in the Pasadena show room. Can’t wait to receive our car in late March!!!
Buyers beware, as wonderful as these cars are, their parts are hard to find. I wasted close to 5,000 in lease payments just waiting for the parts needed after someone ran into me. I love this company, I’m very supportive of their mission and what they do. But after this, I won’t be getting another one until they can handle the repairs in an efficient way.
Deli
The best companies in the category 'Deli'
In-store shopping