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The Ballantyne, a Luxury Collection Hotel, Charlotte

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Charlotte, United States

marriott.com
Meeting planning service· Hospitality· Hotel· Wedding venue

The Ballantyne, a Luxury Collection Hotel, Charlotte Reviews | Rating 4.6 out of 5 stars (8 reviews)

The Ballantyne, a Luxury Collection Hotel, Charlotte is located in Charlotte, United States on 10000 Ballantyne Commons Pkwy. The Ballantyne, a Luxury Collection Hotel, Charlotte is rated 4.6 out of 5 in the category meeting planning service in United States. The Ballantyne, A Luxury Collection Hotel, Charlotte, welcomes guests with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, exquisite dining and leisure offerings. The Ballantyne features a beautiful hotel, cottage and lodge with sophisticated event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. The Ballantyne seeks associates who deliver exceptional service, take personal responsibility toward continuous improvement and connect well with our customers. We are a company that offers a welcoming and empowering environment. We seek the best and brightest and offer associates the resources they need to succeed in the workplace. We embrace growth, innovation and best practices, and we value experience, a can-do attitude and loyalty – our average employee has been with us almost five years. What We Offer: 401(k) Savings Plan with Company Match Employee Assistance Program Training Opportunities Discounts within our Portfolio and at Local Businesses Medical, Dental and Vision Insurance Group Life Insurance Voluntary Term Life Insurance AD&D Insurance Short & Long Term Disability Options Paid Time Off Explore careers https://workforcenow.adp.com/jobs/apply/posting.html?client=NORTHWOODH&ccId=19000101_000001&type=MP&lang=en_US

Address

10000 Ballantyne Commons Pkwy

Phone

+1 7042484000

Company size

201-500 employees

Headquarters

Charlotte, North Carolina

Founded

2001

Open hours

...
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Marcel Henry

This is my first hotel adventure since the pandemic. The hotel staff all practice social distancing and masks are required in public spaces. The hotel is one of my favorites. A resort experience in an urban setting. Breakfast in the Gallery Restaurant was wonderful and the service was great.

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Katharina Haynes Bethea

Love this hotel and everything about it! Had breakfast with my aunt over the weekend at the restaurant and it was lovely. It was my first time dining indoors since the pandemic started. The staff at the hotel and restaurant were impeccable! Everything was clean and the staff was consistent with masks and even gloves. The quality of the food was just as it has always been - delicious and beautifully presented. My aunt stayed the night and raved about the cleanliness and the attentive staff. Thank you for making my first indoor dining experience so lovely and for all that your staff is doing during this time. I will be back soon!

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Jamie Honerlaw

Well it wasn’t stellar and definitely not worth the price. We had a last minute chance to have a parents night out and wanted to do it big. We rented the suite (and attempted to get any spa services but they weren’t available which was disappointing but understandable), upon check in we weren’t given any information except where to park (which later found out that there’s a ton of information needed; pool updates, how to order room service, general workings of the hotel currently, etc.). The phone in the suite didn’t work and we couldn't call down to the front desk (even tried calling through our cell phones and never received anyone). We had trash left in our room from the previous occupants. When I finally went down to talk to the front desk she informed me even more things we weren’t informed about (see above for list). When we checked out the next morning we again relayed our issues we had, she went back to talk to the manager is my assumption, came back and apologized and emphasized that we had a free breakfast already on our account if we wanted to partake in it. We had never been informed, if we had we would’ve gotten up earlier to eat. But since we hadn’t, we didn’t have time, we had to pick up our son. The whole thing was disappointing, for the money spent it wasn’t worth it and we felt that our concerns were just brushed off. Next time we get a parents night out we won’t be staying there. However, we thoroughly loved the restaurant, the food was absolutely delicious.

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Madhu Kalepu

This is one of the best hotels I have ever stayed. Super rich, royal feel everywhere. Complimentary parking and located so close to restaurants and offices. You will find assorted chocolates and alcohol beverages inside your room, but pay-per-use. Gallery restaurant inside the hotel is bit expensive. Overall this place is welcoming

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The Power Of Her

I was there March 2021 and I enjoyed my stay. If you enjoy quiet, classy hotels you would love it here. Staff have excellent customer service. 30 min from downtown charlotte. Hotel was clean and professional. Tea party was elegant. I will return for sure.

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biff biff

We did not stay on this occassion, but booked afternoon tea. Hugely overpriced for what was on offer. Offered only one tea, really?? The food was good, if not a bit limited in quantity for 2. A lack of savouries was disappointing. The servers were very attentive for the first 20 minutes we were sat down. Following that we were forgotten about. Also, they were aware we took the full force of the draft from the door but didn't offer to move us. Really poor.

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A Google User

Where do I start? First of all I was new to the Charlotte area from Raleigh and had no idea about where my wedding venue would be. But fortunately we went with the Ballantyne because everything was perfect. It was a beautiful event. We stayed at the Lodge which made for an intimate weekend wedding. The staff was amazing and the wedding was just lovely. Now I think I should say I am one of those people who think I can handle everything on my own because I am so organized. But I have to tell you, without Rebecca Goldberg’s help and being my day of wedding coordinator, I never would’ve pulled it off without her. Funny she was supposed to be my day of wedding coordinator but truthfully she helped me along the entire way. She was much more than a day of coordinator. She was so organized, was always there to answer my questions, and literally even after the wedding was there to finalize the details. Everything about my wedding spot on. It went so smoothly and I can’t stress enough how amazing the Ballantyne was and how they took care of us. I’ve learned one thing in this entire wedding event… The flowers are important, the DJ is important, and even the hair and make up artist is important. But what’s most important is your venue. That’s the true heart of the wedding. And again thank you Rebecca and Ballantyne for making my wedding the most beautiful wedding ever.

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Virgo Queen78

Wonderful experience at their luxurious Spa. Sarah was amazing and I really enjoyed her beautiful spirit! She made me feel so comfortable and relaxed. Tonya did a phenomenal job as well on my manicure and pedicure! Overall it was a great day of full on Pampering and relaxation. The entire staff was a delight and made my experience very enjoyable!

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