Leesburg, United States
703 Clark Ct NE
N/A
+17037773401
The Point is a very nice place to live. The staff in the office are super friendly and go above and beyond to help the residents. The maintenance team is also great and respond quickly whenever you need them. As far as amenities, the complex has it all.
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My mother has lived at The Point at Loudoun for nearly 5 years. I have lived here a little over 1 year. I am amazed how quickly the maintenance staff responds to issues, how proactive they are when there is inclement weather, and just how friendly they are in general. I have lived in numerous other apartments throughout the United States and 3 other complexes here in the Northern Virginia area. The maintenance here exceeds every other complex! I also want to mention that on many occasions they have gone above and beyond not just for my family but I have witnessed the same for other members of this community. If they were to see any one of us living here in need of help they NEVER hesitate to jump in and be helpful ! I have seen them re-bag and proceed to help carry the groceries after the bag had split on the person carrying them. I cannot count the times they have helped our community members gain access back into their vehicles after locking keys inside. On one instance I was able to get pictures of them helping to repair a flat tire. The woman had said she only asked for enough air to get to a gas station. They then proceeded to remove the tire, find the hole, plug it, and replace it. My mom and I truly love the girls in the office as well! As much as we love everyone here...those guys that work in maintenance are the glue that holds this place intact! These are only 3 of the wonderful staff from left to right..Jorge R., Jorge O., & Renee!
Love this place. Only thing I wish I had was access to the gym 24/7 even with covid going on. I think most residents would clean up and use the facilities one at a time.
Great apartments! Always someone available at the office and repairs always quick when needed. Also priced reasonably. Would recommend to anyone in the leesburg area.
All the people at the leasing office are not helpful and lazy! From the front desk, assistant manager and to the top! They all don't want to work at all! Change the people in there, please! No star for the entire staff, poor customer service!
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