Duncanville, United States
313 S Cedar Ridge Dr
N/A
+1 9722960477
Danielle planned a cruise for my family and I. We had plans of stay a few days over in Miami. Danielle done an awesome job coordinating our trip. I was very much pleased with the warm welcome I received when I went into the office. For a matter fact Danielle will be assisting me in planning our next trip. This will be my travel agent choice when ever I’m planning a vacation.
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For my first trip out of the states, I decided to use a travel agent. I must say, Danielle did a great job finding a resort specifically to my liking. My overall experience was so good, instead of me booking my future trips, I'm calling Danielle to do it. She was very informative and knowledgeable about different destinations and the night life if you wanted to party. The other ladies in the office are nice and sweet as well. This is a great travel agency!
Booked a trip to Jamaica with Danielle and found several important details had been left out. This was my 25th anniversary, a super expensive trip and the worse trip in my lifetime. The resort we vacationed to was a Spanish resort, with absolutely no JAMAICAN entertainment this should have been communicated. We were told there would be an abundance of entertainment and this was not the case. No JAMAICAN vibe, flare...just boring. Very disappointed! Not what we expected.
I used this agency several years ago to book a trip and received the best services. However, I've reached out to this agency twice in the last year via email to get assistance with booking a couple of trips and to my surprise I never received a response. After sending the last email I waited about a week and called directly to the office for a follow-up only to be told "I saw your email but was busy and hadn't got a chance to response." I asked that she review the details and to email as they is the best source of communication. She advised that she would needless to say its been 3 months and still nothing from anyone at this office. HORRIBLE SERVICE.
The best great customer service nice people easy to talk to they will go the extra mile for u just to make ur travel experience the best ever
Very fun very helpful
Great knowledge and follow through making vacationd more enjoyable while saving a little money too.
Look at.b.that guy is t.:) jju Mu?umm?muuhhc y np
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