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Walgreens

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Trussville, United States

walgreens.com
Drug store· Beauty supply store· Cosmetics store· Perfume store· Convenience store· Greeting card shop· Stationery store

Walgreens Reviews | Rating 2.1 out of 5 stars (5 reviews)

Walgreens is located in Trussville, United States on 5947 Chalkville Mountain Rd. Walgreens is rated 2.1 out of 5 in the category drug store in United States.

Address

5947 Chalkville Mountain Rd

Price range

$$

Phone

+1 2056555189

Service options

Kerbside pickupOnline careDeliveryDrive-throughIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Patricia May Foster

As a retired pharmacist, I understand your frustration. I used to get frustrated too. The pharmacy is always a skeleton crew. When you have a person at a drive through, that means that two techs are on cash registers and neither is helping you. By law, one pharmacist can only have two techs, three if one is certified. Most pharmacists hate the drive thru. It means you're not getting any help at all. Even if you have a dedicated cashier, that tech at the drive thru is your tech help.That means they're not answering the phone and not helping you fill prescriptions. My mentor told me that it was better to be slow and take your time filling a prescription than be wrong. The best times to call are about 11am, 3pm or anytime after 7pm. Never call before 11am. You should expect at least a two hour wait time after calling in your prescription, no matter what that computer tells you. If you can wait until the next day, that is awesome. It means your prescription can be filled at an off peak time. If you use the chat function, rather than call, you'll get an immediately response.

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Brooke Mitchell

They are always very nice to me and I usually don't have to wait very long at the window to pick up a prescription. They always answer the phone when I call and answer any questions I have. I don't know what's up with all these other angry people. They must go at a busy time of day when the wait is longer.

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Doug Grove

Web site is used for bait-and-switch advertising. Online listing claimed to have a Walgreens brand, and a ChoiceMMed brand, pulse oxymeter both with \2 to 5 in stock\. When I arrived there were none. There was a nearly identical item which had just been on sale for the same price, but 2 employees standing side by side refused to check back stock, said they would not honor the online price, nor give the sale price on the one they had on hand. Before leaving the store I called Walgreens corporate customer service... call # 1 I stated my complaint in detail, they \called the store\, and then I was cut off; call #2 I repeated my complaint and my call was forwarded TO THE STORE I WAS STANDING IN; and call #3 was just cut off. All this took nearly an hour. DO NOT GO TO THE TRUSSVILLE WALGREENS! EVER!

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C Brooks

I’ve had too many negative experiences with this Walgreen’s location to even count. The lines to pick up a prescription are ridiculous. And seriously, don’t even think about calling this place. They will NOT answer the phone. But the absolute worst part about this location is the pharmacist. He needs to reread the oath he took. One portion reads- “I will consider the welfare of humanity and relief of suffering my primary concerns.” The level of suffering he causes should certainly be considered unethical. It truly is disturbing.

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Arielle Starnes

These people do not know how to answer the phone! I have called so many times and sit on hold for 20 minutes and no one ever picks up except to put me on hold. Also every time I go to get a prescription it takes me 30 or so minutes to pick it up. Definitely switching pharmacies!

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