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The Solar Store LLC

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Tucson, United States

solarstore.com
Solar Installation· Plumbing· Solar energy contractor· Electrician· Solar energy company· Solar energy equipment supplier· Solar hot water system supplier

The Solar Store LLC Reviews | Rating 4.5 out of 5 stars (5 reviews)

The Solar Store LLC is located in Tucson, United States on 2833 N Country Club Rd. The Solar Store LLC is rated 4.5 out of 5 in the category solar installation in United States.

Address

2833 N Country Club Rd

Phone

+1 5203225180

Accessibility

Wheelchair-accessible entrance

Open hours

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Nicole W

TLDR: 7k in roof damage done by shoddy install and no reply from company in over a month. Should get zero stars. In the summer of 2020 (right after we put a brand new roof on our home), we had The Solar Store install solar coils for our swimming pool. We explained that our new roof was silicone and asked to make sure that their product wouldn't damage our new roof. We were assured they would not. January 2021, our roofer was inspecting our roof and found significant damage from their solar coil install. I contacted the company and they were originally responsive. They sent an installer out right away to check it out. He told me that the person/group that finished the install (wasn't him) did it wrong and that they were no longer with the company. I received the estimate from my roofing company in early February and sent it to The Solar Store. I was told it was forwarded to management. We have tried to call numerous times and keep being told we will get a return call. No calls or emails have been returned. At this point, we are over a month out from the initial contact with them to tell them about the issue. And with rains coming, I can't wait for the repair to happen - I need to schedule it and do it now. We also have an issue where they drilled through the outer (fence) wall and that entire section is cracked from their hole to the top of the wall.

B

Bryan Dennis

The office staff were very friendly and personable. They were responsive to our urgent needs and got us scheduled for work quickly. The service techs were very friendly, knowledgeable and helpful explaining why and what they were doing with the replacement of our 80 gallon solar water heater. They completed the job in 4 hrs. We are very pleased with the entire process.

J

James Gillespie

We had a great experience with this solar shop! We stopped by around lunchtime just passing through, looking for solar options for our RV. The staff here were very helpful! They dropped what they were doing to help us wire up a panel to trickle charge our trailer and explained everything we needed to know without charge. I highly recommend them !

C

Colin Reilly

Really impressed! Our solar panel system is 9-years old and The Solar Store was able to make repairs and offer helpful maintenance. Friendly, knowledgeable, and priced right!

J

Jay Kammerzell

Good experience thru all phases of installation.

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