Broken Arrow, United States
321 S Elm Pl
$$$
+1 9182590332
N/A
Super easy rental and return process. The rental process took until 10 minutes minutes we were out the door. We left something in the truck. He called to notify us and put it somewhere safe for us to come back and retrieve.
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Wow All I can say is Bob will go above and beyond to make sure you are taken care of. I’m thankful I called this store as he provided phenomenal customer service and was very helpful. Thank you all for such a great experience.
Plenty if trucks and the customer service was way better than a previously unnamed U-Haul store. We got what we wanted and were not treated like kids. Definitely will tell people to go to this location. Can't emphasize enough to NOT go to any other location unless you need boxes. He didn't have many but I will trade that for customer service any day of the week.
Very friendly and informative! Made sure I understood the details. Very quick and easy. Highly recommend!
Very small parking lot. We came in behind a winter storm but waited 2 extra days to return the trailer so snow would be cleared. There was zero clearing of the snow. We very nearly couldn’t even enter the parking lot. It was after lunchtime and before closing but the office was closed tight. We had to use the self-check in to return the trailer. Thankfully, we were only leaving a small trailer. If you are returning a large truck, do yourself a huge favor and choose another location.
Bob is great! This should be your go-to for U-Haul rental.
Very quick in and out. Not so clean store but very friendly owner. Very helpful.
HORRIBLE customer service skills! Poor communication skills & very unethical! I would NOT recommend this place! Please go over to: 831 N Main Street Broken Arrow, OK instead....EXCEPTIONAL customer service skills!! Very pleasant with people of all kinds!! Thank you!
Deli
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