Bakersfield, United States
102 S Union Ave
$$$
+1 6613232511
N/A
Great experience given the "fun" of moving. Jose is very knowledgeable of what he is doing and made sure everyone was taken care of efficiently. He structured his staff well as it got busy to get everyone out and on their way with a great attitude. Attentive to everyone's needs.
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I needed a hicth installed for a bike rack. They helped me with pleasure it was a Sunday aswell. Quick very friendly service. They were so nice i gave the guy 5 tip for the installation. I will always be back . thnk u so much uhaul. God bless.
If I could give no stars I would this was the worst uhaul experience I have ever had i did a online pre-order to pick up a 15 foot truck the wait time to get the truck was over 50 mins not only did they give my truck away to another customer they stuck me with the bill for it when it was their mistake so please check your card later for added charges now I have to dispute over 500 in charges with my bank I WILL NEVER USE THIS UHAUL EVER AGAIN
Worst service ever don’t ever rent from them. They are rude. Better places to rent. They don’t know what they are doing. It’s run by tweakers
Jose thank you for your kindness and going above and beyond
Jose did an excellent job on a very busy morning. He balanced handling multiple reservations while ensuring he took care of our needs. Props to him for making our experience better during our move!
Great customer service inside and in the hookup lot. This location has lots of u-haul supplies - boxes, hitches, etc.
John the assistant manager was the most rudest person on the lot. He gave us a trailer with a bad tire that was rubbing against the fender and screw. The truck had no AC( we’re traveling from California to Texas). Humberto (associate working front desk) Walked away from Me because I told him to call the Manager He told me to call 1800 number and good luck or call 1800 road assistance, I would NEVER go here again. I would not recommend them to anyone.
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