Ossining, United States
100 Main St
N/A
+1 8002758777
Delivery
Very bad experience at this place. Since I needed to fill in a form, I needed a pen. None of the pens for customers was functional so I decided to ask the clerk for one. She sent me back to look for a pen on the customer's counters, I told her that any was working. She sent me to ring the management's office to tell him about the pens (seriously?)I literally had to beg for a pen to others customers. When my turn came, I handed her over my box and form, I missed signing the form, there she handed me over her pen to finish the form. By the way, the clerk next to her looked more helpful and friendly than her.
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Leaving this review just because I feel like Adam deserves it. I walked in expecting rude staff because of previous reviews but Adam marks the difference. I needed help renewing my passport and this guy explained everything and was very nice about it. Adam, keep up the good work!!
I don't know what all the bad reviews are about. I love this post office.
I love this place. The staff is great and attentive There was a time when I questioned the hiring process. Letter carriers were leaving mail on floor misplacing in wrong mail boxes or address, etc.... But enough people complained. It is definitely has improved for the better. A year has passed and all is good! One of my favorite post office’s.
We place a new address in person to USPS back in June 2020 and they keep sending mail to the old address this is unacceptable why they make you feel all the paper work and they do not do it.
Really bad customer service, wife needed help with package and the clerk rather than help he used his phone, I mean what kind of employee doesn’t help people, unless this company pays him to use his phone. And to top it off he gave attitude to my wife for asking question. I’m going to call this guys supervisor to question this behavior.
Horrible customer service, lying about policy. They tried to tell me that a pre-paid shipping label can not be dropped off and I have to wait in line for a clerk to scan it. Absurd. Management does not hold their staff accountable and no one holds management accountable either. Management has a very nasty attitude as well. I miss the old staff... bring them back!!!!!!!!
They lost my mail again. Two times this month. One incoming and one outgoing. It is the worst management that I have seen. Who can we contact for a solution? The mistakes are becoming more often than normal. We always get mail from other addresses.
Deli
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