Beverly Hills, United States
324 N Rodeo Dr
N/A
+1 3102470103
Kerbside pickupIn-store pick-upIn-store shopping
Women's clothing
Michael, Jay and Eve are so amazing, they make shopping fun again. Since covid walking in to a store is almost scary these days and you feel so taken care of and appreciated here. Love this store it’s gorgeous, love the staff they are all so nice and love VALENTINO!!
like
Black, Rockstud designer heels, ooh la la! The upstairs at Valentino’s is filled to the brim with wearables, while the downstairs has shoes (like those amazing Rockstuds), bags and accessories. I also picked me up some leather hot pants and a sexy thong for when my bf comes home from work – surprise! The staff were great, so very helpful and fun, and the price is so right for what you’re getting.
I love Valentino and this store is heaven. I usually buy handbags, shoes and boots but once inside I fell in love with the jewellery and the perfume too. The store is gorgeous and Michael was a delight to shop with. If you can’t get enough of bows and rockstuds, I recommend shopping for Valentino the best way possible…at the Beverly Hills store on Rodeo
EDIT: I was sorely disappointed to hear how this location treated my Friend. He went to this place looking for a bag but was rudely turned around and was advised they don't sell "Men Items".HE DIDNT SAY HE WAS LOOKING FOR MENS ITEM! HE WAS LOOKING FOR A PURSE!!!! I'm so shocked by this horrible treatment. He then was approached by another store rep and was told the same thing. I need for corporate to pull their security cameras to view this terrible customer service . THE CEO CONTACTED MY FRIEND AND APOLOGIZED . HE DOESNT CONDONE THAT TYPE OF BEHAVIOR AND HE MADE EVERYTHING RIGHT. ALOT OF BUSINESSES NEED TO LEARN FROM THIS COMPANY.
Had fun shopping, staff is always very pleasant.
Loved the shoes I bought recently here! The salesperson was helpful
After going through a few of the stores along Rodeo Drive, I and my family went into Valentino. We didn't buy anything, but nonetheless, the customer service was amazing. The sales assistant who talked to us, Holland, was so nice and well informed especially on where the materials Valentino uses on its products were sourced from. I'm most concerned that the products I use are ethically farmed and asked sales assistants from all stores I visited if they knew anything about how, where, and from what their products were made - all to which I received vague answers such as 'from Italy', 'we work with local farms', 'they are bi-products'. Holland let me know everything I needed, even showing me the documentation on how and where products were made. She shared with me information I was surprised about-: the snake skin used for handbags were farmed from Australia and different species had to be kept apart from each other; the livestock used for leather or skins were raised on Valentino farms and humanely killed for their skin rather than a mass bi-product from an abattoir; and even cotton used on clothing was rain-watered. We were also offered water as she guided us around the store, and after knowing we were tourists, went out of her way to print off a sheet of sightseeing recommendations for us. Needless to say, we were touched and thoroughly impressed at this impeccable service. Personally, I prefer not to buy statement articles but after this I will definitely be re-visiting and buying from Valentino.
One of my favorite clothing brands!
Deli
The best companies in the category 'Deli'