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Valley View Auto Repair

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Ashland, United States

valleyviewautorepair.net
Auto electrical service· Auto tune up service· Chauffeur service· Mechanic· Gas Stations· Auto Repair· Auto repair shop· Brake shop· Engine rebuilding service· Oil change service

Valley View Auto Repair Reviews | Rating 3.9 out of 5 stars (8 reviews)

Valley View Auto Repair is located in Ashland, United States on 460 S Valley View Rd. Valley View Auto Repair is rated 3.9 out of 5 in the category auto electrical service in United States.

Address

460 S Valley View Rd

Phone

+1 5414825133

Amenities

Mechanic

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Oil change

Open hours

...
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Dawn Aquino

I appreciate this place so much! They fixed my truck in a timely manner, price was exactly what they quoted and the work was good! They called me and told me what was going on before they did the work to make sure I was ok with the timing and the price. Which I was! Great work! We have had several of our cars worked on here and we will certainly have any other needed work done here! Thank you Valley view auto!

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Jenny Pace

I wish I had the same experience as some of other reviewers on here who were broken down in the middle of this small town but unfortunately I did not. After my car repeatedly stalled on my way to California from Washington I managed to get my car to this place thinking they would be a saving grace but instead the very young and obviously inexperienced, not to mention very rude mechanic who looked at my car and ran a diagnostic said he couldn’t find anything and the car wasn’t acting up for him so he couldn’t help. After telling him I’m pretty sure it’s the fuel pump he argued with me saying there is no way to find that out and that he couldn’t help me and sent me on my way. Took my chance driving the car and of coarse it broke down in the middle of nowhere on the freeway almost killing me. EVENTUALLY I took it to a mechanic and by hooking up a simple scanner and taking some time with it he was able to determine it WAS IN FACT THE FUEL PUMP. Thanks for nothing guys!!

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Gary Ewing

The service never disappoints. I have been here for pretty much all my car maintenance in the last three years. The crew is driven and is almost always having a good time. Miles takes care of everything ensuring I know all my options before proceeding. Thank you!

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Raven Deerbrook

I was on my way home to California from Eugene when my Jeep's engine completely stopped. Miles and the crew at Valley View were amazing, even though the problem was really serious (a spun bearing). They drove me to Medford to pickup a rental, and were able to get me back on the road as soon as the parts came. I don't know if they're the cheapest option around, but they're professionals who know engines and spend their day helping people stranded like me. Thanks for doing such an amazing job!

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john looper

This is an extremely unprofessional and unethical repair shop !!! We are in Washington state and were helping someone out that had their vehicle broken down in Oregon. We called this shop and spoke with the manager about getting the vehicle diagnostic done. They said they do a free diagnostic on the vehicle then stated what their hourly rate was and said there was no charge whatsoever for the diagnosis of the vehicle. We had the vehicle towed to the shop and called them again when it was dropped of to confirm they would do the diagnostic and nothing else without authorization we left them out cell phone number to call as soon as they knew what was wrong with the vehicle. We then did not hear from the shop for days. The next communication we had from them was a impound notice in the mail with a diagnostic charge and storage fees for hundreds of dollars!!!! After calling the shop numerous times and speaking with at least two managers (who stated they spoke with the owner) in regards to the notice they stated that the charges are now 775 to pick up the vehicle!!! We have numerous conversations on the phone (all our calls are recorded) that they freely admit that they told us the diagnosis was free and there was no charge for the service. Also they admitted that they did not call us as instructed in regards to the diagnostic when it was complete. This appears from our experience to be a predatory auto repair shop that is looking to make money off of unsuspecting customers by charging for services that are advertised and verbally communicated to be free. To be clear I have been in the auto industry for 13 yrs and this is unethical what they are doing. They spent less than an hour on an easy diagnosis and are now requiring 775 to pick the vehicle up.

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Josh Reed

Great price and service. Worked on my 2010 diesel truck and saved me 2k from the dealer down the road. They have worked on all of my work vehicles and even do Sundays round the clock to get it back to you. Thanks guys!

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Brieanna Brown

I would give them more stars if I could. The level of care and service here is impeccable. Took the car in to get the ac fixed. Their diagnostic fee is half that of the other shops in the valley. They called and told me what needed to be repaired and gave me an estimate and got my okay before doing the work. They had it done within a day, but the next day it wasn't working again. They had me bring it back at no charge and got it working again. Unfortunately the next day it had stopped working. They hadn't found a leak or anything major, but were determined to get it fixed. They spent another day searching and tests and finally found the smallest of cracks hidden in the most difficult of locations. The leak repair was way out of our budget and they were super understanding. I asked if they could work with me and refund some of the previous repair cost, which they agreed to. Once I got to the shop to pick the car up, they had decided to refund all but the diagnostic fee. I was shocked. They truly are there to serve and repair with honesty and compassion. I will be using them for all future mechanic needs and I highly recommend them.

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Nando Meh

I called because I was concerned about a couple of symptoms that my car was having. I specifically described a clunking/snapping sound when turning the wheel and a popping sound when braking. I dropped off my vehicle and several hours later I was told that bolts were lose and they wanted 140 for retightening the bolts. Again, I specifically asked the mechanic if the retightening will stop the noise that I keep hearing and he assured me that it will. I arrived, payed and got to my car. As I started backing up, I heard the snapping sound again, the popping sound was gone. But the snapping sound was still there and immediately audible. I came back to the shop and the mechanic said he didn’t hear it. But I told him I just did, little upset, he drove the car again and he could hear it now, I was told to call to reschedule an inspection. I made an appointment for 1pm and I dropped off my car a little earlier than scheduled. I didn’t hear back from them, so I called them myself at near closing hours. The mechanic said that he didn’t hear the sound and he will further check it out tomorrow morning. If I didn’t call, they were just not gonna tell me a thing? I come to pick up my car and thee window is all the way down and it’s wet inside from the rain..... the moment I back up I hear the loud snapping sound again...so they are lying saying that they couldn’t hear it. I hear the snapping every time. Every single time. Since they did resolve the popping sound and dint try to sell me silly parts. I rate them at 2 stars. I was planning to bring my sisters vehicle and probably recommend this place to other people. But never mind that

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