Waco, United States
6229 Interstate 35 S
N/A
+1 2547565467
Kerbside pickupNo-contact deliveryDelivery
Wheelchair-accessible entrance
I have been to many a John Deere dealers in various states. I’ve been a John Deere fanatic for 25 years. I recently bought some farm land in Texas and went to this store. First impression is this is a nice place. It ends there! The sales department is atrocious you will wait 30 minutes plus if there are no other people needing to buy anything. There are more staff than people in this place every time I’ve been yet help is non existent! Then there’s the service department! Get ready to get billed improperly, grossly over billed on labor hours, order the wrong parts, forget to order your parts, improperly credit the wrong parts, I can go on and on! Do not go to this place! It is a ripoff and a con! I found another spot down the road stay away! You have been warned!
like
I walked in to the store at the urging of a previous customer on 7/27/20, I looked around outside for a good while ( no salesman no prob, I was checking things out). After a bit I went into the store and ask at the desk for a salesman, The lady stated it would be just a second, so far no problem. As I set there for what seemed like a very long time, \A\ salesman peeked out of his office and called on the young lady that had come into the store about 15 to 20 minutes after I walked in. Not really sure what the issue was but if if they are not interested in even trying sale me a piece of equipment, I feel certain that MAYBE big orange may. we will see. PS. Giving up one star because the store was nice.
The salesmen probobly aren't motivated because they're treated like meat. Like all their employees in the blizzard of 21.
Got to the store at 4.30 the person at counter was on the fone taking and ignoring a was there finally when I told him what part a need I ask to speak to a a mechanic after a spoke with the mechanic I came back. To get mi part immediately whoever was at front desk told me in a bad tone that they close a five I told him sorry i fell like to sell and buy a different kind and no to deal with this guy's anymore
I want to praise Brianna in the service department at the Waco location. She went out of her way to make sure we were taken care of. I hate to admit we were pretty rude to her but she didn’t let it phase her and she still went above and beyond. We will continue to use the Waco service department as long as she is there!
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