Washington Energy Services

Megan B

Look up reviews for other contractors, there are better. I had WES come out to get a bid in December, 2020. Salesman Tyson W came out 12/15/20 and gave us an estimate. He asked what our lowest bid was and then made one that was lower than that. We decided to go with WES and emailed him after the holidays to move forward. Tyson then said that he quoted us incorrectly and that the bid was no good for the work we actually needed done and that the cost would go up 900. We applied for an energy loan with the city that was already in process so we agreed to the increase so we could get installed quickly as we have no heat. He sent us a new bid, we were approved for the city loan and then Tyson and WES stopped corresponding with myself and the city. We tried to email all the people who were on correspondences with the city, Kelly C and Jerusha B, and none of them replied back to us. We have cancelled our contract with the city with WES and will be choosing another contractor. I am disappointed that we wasted so much time trying to work with WES and delaying the install. I would not recommend their services to anyone. If they are willing to ignore a 13,000 sale then I am glad to know upfront that they don't respect their customers instead of finding out after the install knowing they possibly would ignore or delay needed maintenance and repairs. Learn from my mistake and save yourself a headache.

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